Large-scale, customer-facing applications are the very heart of what we do at Actuate.
The two most challenging aspects of delivering a personalized, data-driven customer experience are:
1. Scaling a large, complex, data-rich application to more than a few users, in a secure way.
2. Fulfilling on the promise of personalization by providing the right level of analytics on the required data set to each consumer –
especially in the context of a large scale application such as a customer-facing deployment.
These are the most difficult kinds of applications to deliver. Some companies provide tailored dashboards to small user populations. Others provide static reports to the masses. Only Actuate delivers highly personalized data visualization and analytics securely to millions of users.
Companies in every industry rely on Actuate to build web and mobile self-service analytics applications that give their clients direct, interactive access to their own account information. Providing high quality customer interaction improves satisfaction, retention and ultimately profitability. Our clients:
- Gain and retain customers by delivering a differentiated online experience
- Deliver personalized analytics and insights to millions of users easily and securely
- Access multiple data sources simultaneously, and provide the information in real-time through interactive data visualizations