What is the cancellation policy?
In the event that you need to cancel your enrollment, please notify Actuate Training in writing (via email or fax) at least ten (10) calendar days prior to the class start date. At that time, a Training Credit will be issued, which can be used towards registration in a future Actuate course. Training credits must be used within six (6) months of the issue date. Please be advised that Actuate Training does not issue refunds for student cancellations.
If Actuate is forced to cancel the class, Actuate will attempt to reschedule the student into an available class. If that is not possible, Actuate will refund the registration fee.