It is astonishing, given the blood, sweat and tears spent by public sector decision-makers as they try to come up with winning new strategies to meet government targets, that so little attention is paid to ensuring that operational activities measure up and deliver against their own top-level goals. Yet this is the stark reality among public sector organizations across the globe, according to shocking new findings from the Advanced Performance Institute.
Delving deeper into the phenomenon in a comprehensive 2007-08 market study, the API, in collaboration with CIPFA and Actuate Corporation, has come up with 10 principles for effective Performance Management, which pressurized public service organizations would do well to abide by if they want to bring everyday operations back in line with top-level strategy.
Sign Up Now!
For unlimited access to this and all Actuate resources, please create an Actuate account by completing the registration form. If you have already signed up, simply log in using the blue box on the right.