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Actuate Privacy Policy

Actuate Privacy Policy

We self-certify compliance with:

Actuate Corporation (“Actuate”) and its affiliates respect your privacy and are committed to protecting your personal information that you provided to us. Your privacy is very important to us. We have prepared this Privacy Statement to inform you as to how we gather information, how we manage and safeguard this information, to whom we distribute this information and under what circumstance such information is distributed. Please note that this Privacy Statement may be updated periodically by Actuate without notice.

Collection of Personal Information

At certain times we will ask you for personal information. Such information may include your name, your employer’s name, your email address, and other personal identifying information. Such requests are normally made in connection with such activities as registering for software demonstrations, entering contests, and requesting white papers. While all of the information is voluntary, some information is mandatory in order for you to access areas of our web sites or take advantage of certain offers or services. If you do not wish to disclose your personal information, you may not be able to access such restricted areas or take advantage of all offers or services.

Use of Personal Information

Actuate does not sell Personal Information gathered on the Web Site to third parties. However, we may distribute such information to our partners and bonding houses so that we may better serve your needs. Such information collaboration may help with our marketing activities, such as, direct mailers, online notifications, and distribution of promotional offers or to process payments. If you order a product that is to be electronically downloaded, the information gathered is used to register your license rights. Your personal information will also help Actuate provide technical software support, confirm entitlement, to allow us to notify you of upgrade discounts, or other benefits that may be made available to registered users.

U.S.-EU and U.S.-Swiss Safe Harbor Privacy Frameworks

Actuate adheres to the U.S.-EU and U.S.-Swiss Safe Harbor Agreements concerning the transfer of personal data from the European Union or European Economic Area and Switzerland. Accordingly, we follow the Safe Harbor Principles published by the U.S. Department of Commerce, the European Commission, and the Federal Data Protection and Information Commissioner of Switzerland with respect to all such data. As part of this commitment, Actuate clearly informs individuals that their data is being collected and explains how it’s being used, including the option to refuse the forward transfer of this information to third parties. Any approved transfers of data to a third party may only occur to other organizations that follow adequate protection principles. Data collected by Actuate will be relevant and reliable for the purpose for which it was collected, and reasonable efforts will be made to protect the collected information. Individuals will have ample opportunity to access, correct, amend or delete information held about them, except where the burden of providing access is disproportionate to the risk of their privacy. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at Actuate’s U.S.-EU and U.S.-Swiss Safe Harbor certifications can be found online at: Actuate will conduct compliance audits of its relevant privacy practices to verify adherence to these policies. Actuate is committed to resolving any disputes that may arise by internal investigation and efficient resolution. As part of our participation in the Safe Harbor, for complaints that cannot be resolved between Actuate and the complainant, we will cooperate with the following dispute resolution bodies to address individual complaints regarding privacy issues: (i) for Customer complaints, we cooperate with the International Centre for Dispute Resolution in accordance with its applicable commercial rules; (ii) for complaints concerning our handling of Employee Personal Information, we cooperate with the European Union Data Protection Authorities and/or Swiss Data Protection Authorities. If you have complaints regarding our compliance, you should first contact our Chief Compliance Officer at our corporate headquarters. Actuate’s adherence to these privacy principles may be limited to the extent necessary to meet regulatory, legal, governmental or national security obligations.

Use of Cookies and Web Beacons

Actuate uses “cookies” to help us gather statistics about our website usage and tailor our interactions with you. A cookie is a small amount of data that is transmitted to your browser by a Web server and can only be read by the server that gave it to you. The cookie does not identify you personally and you can remain anonymous unless you have otherwise provided Actuate with any personal information.

The cookies that we use in normal operation are temporary cookies which are destroyed as soon as you leave our site. However if you tell us to 'remember you' then we place a permanent cookie containing an alphanumeric code that only our site can understand in your computer to let us log you in automatically the next time you visit our site.

If you do not wish to receive any cookies, you can set your browser to not accept cookies or to notify you when you receive a cookie, giving you a chance to decide whether or not to accept it.

Web beacons or other technologies may be used on a number of pages on Actuate’s websites to help analyze the effectiveness of our websites and provide you with better service. These web beacons typically work in conjunction with cookies. If you don’t want your cookie information to be associated with your visits to these pages, set your browser to turn off cookies.

Links to Other Sites

Actuate may offer links to other web sites. Actuate is not responsible for the content or information collection policies of the other sites. If you visit another site, you should review their privacy and other policies.

Contact Us

If you have questions about our Privacy Policy, would like us to update, change or delete any of your information, or if you would like to opt out of receiving any information from us, please contact us at:

Actuate Corporation
Attn: Chief Compliance Officer
951 Mariners Island Boulevard
San Mateo, CA 94404 USA

Last Updated: July 23, 2012