Customer Successes with Six Sigma

Below is a collection of success stories, quotes and case studies from Actuate customers that have benefited from our Six Sigma solutions. Learn how Actuate can benefit your Performance Management initiative by seeing how your peers have successfully leveraged our solutions.

Success Stories

NSTARNSTAR [PDF]
Having identified a requirement to reduce the time needed to create reports, and provide a central source for Performance Management related information, NSTAR is leveraging the Actuate Performancesoft Suite to deliver performance reporting to all managers.

Subaru of Indiana Automotive, Inc. [PDF] Subaru of Indiana Automotive, Inc.
Since implementing Performancesoft, Subaru Indiana Automotive has seen a substantial reduction in the resources necessary to maintain data. Moreover, end users no longer have to search around for reports and other information; everything is now accessible in a standardized and easy-to-use format in the software.
Tony's Tony's Pizza [PDF]
Given its diverse working environment, Tony’s Pizza was in search of a truly unique Performance Management solution that would align strategic goals at all levels. One of its specific goals was to overcome challenges such as internal language barriers to enable effective communication that would clearly illustrate individual contribution to overall performance.
NAVSEANAVSEA [PDF]
Given its diverse working environment, Tony's Pizza was in search of a truly unique Performance Management solution that would align strategic goals at all levels. One of its specific goals was to overcome challenges such as internal language barriers to enable effective communication that would clearly illustrate individual contribution to overall performance.

What Customers Are Saying

Kaiser Permanente

"At Kaiser Permanente we are constantly working to upgrade and improve the quality of our healthcare. Implementing Performancesoft is just one more step to improve our internal communications and help our patients thrive."

Karen Schartman, Executive Director, Planning and Performance Analysis, Kaiser Permanente
NSTAR

"NSTAR manages within a performance culture where we rely on fact-based decision making. Our ability to see how we are performing against key performance indicators and how performance in one area impacts that of another area allows us to quickly refocus our resources as needed to stay on course and to plan with more confidence future improvements in financial, customer and operational business areas."

Susan McSherry, Director, Corporate Performance Management, NSTAR
Oce Business Services

"Simply the best IT support for any software product that I have ever worked with. The Performancesoft help desk and implementation teams are staffed with incredibly knowledgeable, customer driven professionals who truly understand the difficult environments we operate in. Thank you!"

Stephen Olson, National Manager, Best Practices, Oce Business Services
Ortho Biotech

"The software is intuitive and provides a logical and user friendly way to display, update and track your vital metrics. The Performancesoft team of highly skilled professionals is willing to do whatever it takes to make your deployment successful."

Douglas Bohrer, Director of Process Excellence, Ortho Biotech
Subaru of Indiana Automotive, Inc.

"Performancesoft's customer support is what I would consider the strongest point of the whole company. From the first initial contact, through to day-to-day technical support, Performancesoft is a world-class leader in this area. I use customer and technical support on a regular basis, and my questions and concerns are answered immediately. They have all aspects of the business covered 100%."

Brent Lank, Senior Business Performance Specialist, Subaru of Indiana Automotive, Inc.
Teekay Shipping Canada Ltd

"We have been focusing on linking the company's vision to performance metrics for several years and we consider Performancesoft to be an outstanding tool in assisting us to promote this concept as well as providing real time performance data throughout our global organization."

Graham Westgarth, President, Teekay Shipping Canada Ltd
Tony's Pizza

"Through the utilization of Performancesoft and the communication of results, Tony's Pizza Service has been able to improve manufacturing efficiencies and thereby reduce costs."

Kristy Griffin, Manager of Process Improvement, Tony's Pizza
US Naval Undersea Warfare Center

"Implementing Performancesoft has helped us to focus on the importance of target performance comparison and has led to the establishment of more challenging performance goals. It has also expanded the number of people with first-hand contact with the actual scorecard process."

Georgia M. Harrigan, Program Manager, US Naval Undersea Warfare Center

Want to learn more?

To get more information about Actuate solutions for Six Sigma or to answer any of your questions, please contact an Actuate expert at 1-800-449-3804 (US & Canada) or contact us by email. You can also contact one of our offices worldwide.