Actuate helps banks architect their Big Data roadmap in several areas:
- Define data storage management and processing (iHub Content Services)
- Deliver data mining and analytical insight (BIRT Analytics).
- Use the insight to influence the customer experience (BIRT iHub for Customer-Facing applications)
- Measure the effectiveness of customer initiatives (BIRT 360+ dashboards for performance management)
BIRT iHub provides a single technology for retail banks to build visual, dynamic web and mobile portals, personalized dashboards, and ad hoc analytics solutions which provide end users with an integrated user experience for exploration of account data including multi-account, detailed spending analysis for card holders and personal budgeting views. Actuate provides merchant and cardholder customers with interactive online account payments, dispute and transaction trend reporting, and account and portfolio analysis tools.
Banks turn to iHub for Customer Communications Management to design, store, process and deliver high volume customer communications, including statements, and tailored offers.
Banks the world over improve customer satisfaction while reducing costs with the power of BIRT.