FAQ for Actuate Training

How do I register for a class and make payments?


There are several options you may choose to register and make payments:

  • Registration on Actuate Univerity’s webpage with a credit card.
 - Go to the Training Calendar page and select a class by location or by course name.
 - From the resulting list of classes, select date and location of the class you wish to attend and
  click on that class’s Register button.
 - Follow the instructions to register and pay by credit card for the class.

  • Registration via check.

- Please use the link shown below to print the registration form.
 - Complete the registration form and fax it back to Actuate at: 650-645-3701.
 - Registration form:   
 /download/Actuate_Registration_Form_Current.pdf
 

- Please mail the check along with a copy of your registration form to:

Actuate Corporation 
2207 Bridgetpointe Parkway, Suite 500 
San Mateo, CA 94404
Attn: Actuate University
  • Registration with a PO.

- Please use the link below to print the registration form.
 - Fax the completed form along with a copy of the PO to 650-645-3701.
 - Registration form: 
  /download/Actuate_Registration_Form_Current.pdf
 

What is the cancellation policy?

In the event that you need to cancel your enrollment, please notify Actuate University in writing (via email or fax) at least ten (10) calendar days prior to the class start date.  At that time, a Training Credit will be issued, which can be used towards registration in a future Actuate course.  Training credits must be used within six months of the issue date.  Please be advised that Actuate does not issue refunds for student cancellations.

If Actuate if forced to cancel the class, Actuate will attempt to reschedule the student into an available class.  If that is not possible, Actuate will refund the registration fee.

Will I get a confirmation and how soon?

Email confirmations with all necessary information including training locations are given when the registration process is complete, usually within a day.