Success Stories

	How NASCO Realized Significant ROI and Value from BIRT NASCO is a leading healthcare claims and membership solutions provider and exclusive claims processing system for member BlueCross BlueShield plans. During this session, you will hear tactical steps to overcome productivity and cost challenges, address limited flexibility in meeting customer needs, and recover lost revenue with open source business intelligence.	View webinar
	St. Thomas-Elgin General Hospital [PDF] Perform Magazine sat down with Malcolm Hopkins of St. Thomas-Elgin for an interview about how the hospital changed the way it did business to bounce back from crisis.	View case study
	Presbyterian Healthcare Services [PDF] PHS took advantage of the Actuate Performancesoft Business Intelligence Suite of products to provide more interactive and customized reports throughout the organization.	View case study
	Presbyterian Healthcare Services Best In Class Performance Management: Using Actuate e.Spreadsheet to standardize, streamline and enhance reporting	View web seminar
	NHS South of Tyne and Wear [PDF] Early adoption of PBC software has put NHS South of Tyne and Wear streets ahead of other PCTs in its journey towards commissioning excellence.	View case study
	Winona Health [PDF] The Performance Excellence System allows Winona Health to track data at all organizational levels and share results with a wide range of constituents – from staff and board to the wider community.	View case study
	St. Thomas-Elgin General Hospital [PDF] St. Thomas Elgin-General Hospital uses Performancesoft to automate its Balanced Scorecard solution to monitor and report on the hospital's metrics.	View case study
	Gyrus ENT [PDF] Gyrus ENT's dispersed sales team receives timely and accurate information with Actuate.	View case study
	Lifeline [PDF] Actuate is an essential component of Lifeline's state-of-the-art call center.	View case study
	Humana Military Healthcare Humana shares best practices in creating the next generation online self-service experience.	View web seminar
	Nation's Largest Health Plan Provider [PDF] Automating reports to doctors and hospitals slashes printing and mailing costs.	View case study

What Customers Are Saying

Presbyterian Healthcare Services

"Based on Actuate’s easy-to-use interface, product features, and simple application management, Presbyterian has been able to deploy Actuate Performancesoft Views to many more operational levels of the organization over the past year."

Molly Payne, performance management analyst

"As we pursue our Malcolm Baldrige journey to national excellence in healthcare, we see Actuate becoming an even more integral component of our daily operations."

Molly Payne, performance management analyst

Leeds Primary Care Trust

"…the solution also had to have a highly visual, easy to use interface. When we trialed potential solutions, Actuate Performancesoft Views was the first choice amongst both our corporate team, and our end users – the GPs and primary care practice staff."

Chris Cooper, Sr Information Manager

Winona Health

"Actuate’s Performancesoft Suite supports our Performance Excellence System, allowing us to track data at all organizational levels and share our results with a wide range of constituents – from our staff and board to the community we serve."

Rachelle Schultz, President and CEO

Copley Hospital

"What I am really excited about is getting more front line people exposed to our measures which will then drive improvement projects from the bottom up. Ultimately, patient care quality will be increased. The Actuate Performancesoft Suite is the tool to help achieve that."

Stephanie Frederick, Quality Manager

Kaiser Permanente

"At Kaiser Permanente we are constantly working to upgrade and improve the quality of our healthcare. Implementing Performancesoft (Views) is just one more step to improve our internal communications and help our patients thrive."

Karen Schartman, Executive Director - Planning and Performance Analysis

St. Thomas-Elgin General Hospital

"In this challenging healthcare environment, it is more important than ever that all staff have easy access to patient satisfaction scores and trends, data showing how we are meeting specific benchmarks or goals."

Malcom Hopkins, VP-Finance and Information Services

Humana

"In today's market, it is critical that you connect with your customers and provide them with all the information they need to make significant business decisions. The Actuate information delivery platform has played a key role in helping us improve retention among our customers."

Linda Garner, Director of Systems

Gyrus ENT

"Actuate has been a tremendous aid in keeping costs down and still providing high quality information to people to make them more effective."

Nancy Alyea, CFO

Lifeline

"Now the provider easily looks up this information online within a matter of minutes. This makes the providers feel more involved and professional with their customers, it saves us a lot of work on our end and it makes an anxious family member feel a little bit better."

Keith Corbin, Senior Application Developer