Explore Customer Success by Company Name

Below is a representative list of Actuate Customers. To view success stories and testimonials click on the customer names.

A-C | D-F | G-I | J-L | M-O | P-R | S-U | V-W | X-Z

A-C

  • Cambridge Technology Partners
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    • "Cambridge helps its clients understand how the Web and the Internet fundamentally change business processes, and then we implement systems for them to take advantage of new e.business opportunities. Using Actuate e.Reporting is simply a way of practicing what we preach."

  • Canadian Army, Department of National Defense
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    • "Performance Measurement occupies a critical place within the Defence Management System. It was recognized early on that any formal Performance Measurement system must provide the Commander of the Army and his subordinate commanders at all levels with a balanced, results oriented, user-driven means of monitoring performance."
      Major Peter Bishop, Army Performance Measurement Director, Canadian Army, Department of National Defense
  • CGI
  • Chemware
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    • "Actuate is unique among Information Delivery providers in its ability to integrate seamlessly with our application and deliver secure and personalized information to thousands of users. As the laboratory automation solutions industry faces competitive pressures and a changing landscape, the value of ChemWare products will be enhanced through their ability to leverage Actuate."
      Robert Whitehead, Vice President, ChemWare

  • City of Chicago
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  • City of Dallas
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  • City of Milwaukee
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    • “e.Spreadsheet allowed us to quickly develop spreadsheets that look like the paper systems in use. Because of this, we drastically reduced the amount of training for users of the new system. Overall, the city saved a lot of money by going with this Intranet application.”
      Dale Klein, Project Architect, CityTime

  • Close Wealth Management
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    • "We are now in the age of Information Delivery over the Web, and Actuate has led the way there,"
      Eva Blasco, e.Delivery Manager, Close Wealth Management

  • Concert Communications Services
  • Core Data
  • Corporation of the County of Simcoe
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    • "The County of Simcoe undertook a corporate reorganization in 2001 and one of the key outputs was the creation of a Performance Management process. The Actuate Performancesoft Views toolset fits very well into the Performance Management process we have undertaken at the County of Simcoe."
      Helen McRae, Chief Administrative Officer, Corporation of the County of Simcoe
  • County of San Diego (countywide)
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    • "San Diego County, ranked one of the top counties by Governing Magazine in a recent national study of government performance, has been using Actuate Performancesoft Views in two of its five Business Groups to track performance and communicate results. These Groups are displaying performance data on-line at Executive meetings; they are employing the application to help drive the Performance Management discipline down to the program management."
      Robert Copper, Deputy Chief Administrative Officer, County of San Diego (countywide)
  • Credit Libanais
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    • "At Credit Libanais, Actuate Performancesoft Views is employed as a strategic tool to facilitate communication, transparency and accountability. Through the use of Views, we are better supporting our employees in their efforts to deliver improved performance results and meet their ambitious targets."


      Elie Abimrad, Financial Controller, Credit Libanais
  • CSC (Web Seminar Available)

D-F

  • Defense Acquisition University
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    • "Having a Performance Management system that allows you to focus on what you believe are your key measures, to request the data on a timely basis and to discuss with your leadership about how they are performing - being able to address all of this and make changes is critical. We needed a system that could stretch across the five regions that we have and our leadership structure so that we could align all our activities with our strategic plan and be able to manage the enterprise."
      Chris Hardy, Strategic Planner, Defense Acquisition University
  • Department Housing Work
  • Department of Housing and Urban Development
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    • "Actuate gave us a complete infrastructure for managing large volumes of content that get generated on-demand and an architecture that distributes this content in a scalable fashion over the Web."

  • DigitalThink
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    • "Measurement is critical in any strategic e-learning initiative, and Actuate helps us provide our customers with the best reporting and analysis capabilities in e-learning.  Actuate empowers DigitalThink's customers to make more informed decisions and to evaluate the impact that learning is having on their organizations.  And, the Actuate product fits naturally into our existing infrastructure and has the lowest total cost of ownership of any competitive solution available today." 
      Philip Hogue, Director of Product Marketing

  • Dubai Municipality
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    • Actuate At-A-Glance Success Story
      "Actuate has given us clear and detailed visibility of all of the services we provide to citizens of Dubai, and how they are performing, facilitating us in our mission to continually improve and add value to the superior quality of life expected by and delivered to local residents."
      -Hussain Nasser Lootah, H.E. Director General Eng., Dubai Municipality
  • Durham County Council
  • Elcom
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    • "The delivery of sophisticated, on-demand analytics over the Web has been a major aspect of our product strategy for PECOS Internet Procurement Manager. Incorporating Actuate 6 into our remotely hosted platform enables us to significantly extend our existing management analysis reporting capabilities to support customer demand for higher levels of information interactivity while still supporting our requirements for fast delivery over the Web."
      Robert J. Crowell, Chairman and CEO, Elcom International

  • Emetra
  • Essex Fire and Rescue Service
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    • "At the moment, we collect a lot of information about how the Service performs but the information is kept in several different places, including paper files. This lack of access and visibility has presented challenges as we try to use the information to better manage the service. Using Actuate Performancesoft Views, we are confident that we will be more effective. Headquarters, Community Commands, Stations and individual Watches will be able to access to the information they need. We must give our staff the ‘tools’ to do the job, and Views is a very powerful tool."
      David Turner, Chief Fire Officer, Essex Fire and Rescue Service
  • Evolve
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    • "Evolve recognized that the Actuate Information Delivery solution would enable the quick and accurate dissemination of business data."

  • Federated Dept. Stores (Web Seminar Available)
  • FireScope
  • Florida Department of Transportation
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    • "Actuate's Performancesoft Views solution displays monthly, quarterly and annual information about the selected measures in a variety of ways. From raw data for each input item, to trend charts and graphs showing actual versus target measure or year-to-year comparisons, the system can show the ‘big picture’ of the smallest detail of any selected measure."
      Larry Ferguson, Manager, Performance Management Office, Florida Department of Transportation
  • Franklin Institute Science Museum

G-I

  • GlaxoSmithKline
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    • "After carefully reviewing several vendors, GlaxoSmithKline chose Actuate Performancesoft Views to manage our Balanced Scorecard for European Medical. Views proved easy to use and quick to implement, and it will report all critical scorecard information seamlessly through our Intranet."
      Andrew Bell, European Medical Affairs, GlaxoSmithKline
  • Glenayre Technologies
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    • "Actuate Reporting System helps Glenayre Technologies provide a new level of service with enterprise reporting that taps the power of the web."

  • Gyrus ENT
  • HealthNow New York Inc.
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    • "By utilizing Actuate Performancesoft Views’ versatile functionality, it is helping to shift the culture to become a true strategic performance driven organization versus getting distracted
      by focusing primarily on operational performance. Our strategic Performance
      Map allows us to capture and communicate our progress on one page, drives the
      strategic planning meetings, and links to another Map that captures the status
      of supporting key initiatives. Clear, concise, and navigational ease are key."
      Deborah Kurczewski, Project Manager, HealthNow New York Inc.
  • Henry Jackson Foundation
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    • View Case Study [PDF] - Page 27

    • "Information Delivery technology is integral to our strategy of connecting HJF business to employees and partners worldwide.  The requirements for doing high-volume Information Delivery are changing as the use of the Internet by business professionals becomes more pervasive.  The Information Delivery solution for the New Economy is available out-of-the-box with a 100 percent pure Web architecture.  It will run on multiple platforms, require zero training for all information consumers, and integrate naturally with existing infrastructure such as a corporate portal.  To top it all off, the quintessential Information Delivery solution will have an industry low total cost of ownership vis a vis competitive systems.  Actuate is the only solution on the planet to meet all of these demands.  In particular, its easy integration with our PeopleSoft portal and powerful resources for managing data enables the product to stand out above other solutions.  With Actuate 6 companies can connect to their customers, prospects, partners, suppliers, distributors and employees with secure, high-value business information delivered over the Web.  The result is improved client-service and reduced costs associated with traditional offline report distribution." 
      Stephen Goodwin, Vice President of Operations

  • Hollywood Software
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    • "The programmability far exceeded the other technologies we evaluated. We've found it to be a very robust tool."
      Robert Jackovich, President, VP of Application Architecture, Hollywood Software

  • HSBC (Web Seminar Available)
  • Humana Military Health Care Services
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    • "In today’s market, it is critical that you connect with your customers and provide them with all the information they need to make significant business decisions.  The Actuate information delivery platform has played a key role in helping us improve retention among our customers. The new portal integration features in Actuate 6 would enable Humana Military to monitor report usage, eliminate unnecessary reports, and improve the information provided in other reports. Plus, the new Intuitive wizard that automatically generates XSL stylesheets in minutes would enable our IT department to reduce report development time and deliver information in a timely manner to our customers in a familiar Excel format."
      Linda Garner, Director of Systems

    • Best Practices in Creating the Next Generation Online Self-Service Experience
  • iBuilding
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    • "Actuate's architecture is the closest I could find to utopia!"
      Martin Milano, CTO, iBuilding

  • ICOR Partners
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    • "OnPerformance was so easy to configure—we were up and running in less than a day. In fact, we recommend it to clients who don’t have existing systems and support infrastructure to get them up and running quickly."

      - Heidi Ha, Managing Director and Vice President, ICOR Partners LLC
  • iknowMed
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    • "The Actuate Information Delivery solution allows the physicians to make better decisions about the future treatment of their cancer patients.'

  • Indusa

J-L

M-O

  • NHS South of Tyne and Wear
  • Northeast Utilities
  • Northwest Mutual Life Insurance Company
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    • "Actuate's flexible, URL-based APIs allow us to architect our system so that the Actuate e.Reporting Server can serve the content from the back-end no matter which technology and approach we choose to develop the front-end."

  • Nottinghamshire Fire & Rescue Service
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  • NSTAR
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    • "NSTAR manages within a performance culture where we rely on fact-based decision making. Our ability to see how we are performing against key performance indicators and how performance in one area impacts that of another area allows us to quickly refocus our resources as needed to stay on course and to plan with more confidence future improvements in financial, customer and operational business areas."
      Susan Johnson, Director, Corporate Performance Management, NSTAR
  • Oce Business Services
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    • "Actuate Performancesoft Views' functionality has allowed us to enhance our Performance Management framework by giving us the ability to easily incorporate our Six Sigma initiatives into our corporate strategy.  Using Views, we can quickly access critical performance information concerning the activities that impact overall performance, and we can be assured that the information displayed is aligned to our corporate objectives so that our people focus on activities that deliver true benefits."

      Kim Collins, Director, Quality Systems, Oce Business Services
    • "Simply the best IT support for any software product that I have ever worked with.  The Actuate Performancesoft help desk and implementation teams are staffed with incredibly knowledgeable, customer driven professionals who truly understand the difficult environments we operate in.  Thank you!"

      Stephen Olson, National Manager, Best Practices, Oce Business Services
  • Odom's Tennessee Pride
  • Odyssey
  • Omaha Public Power District
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    • "We see Actuate Performancesoft Views as the tool to monitor the company’s key performance indicators, measure them against strategic objectives and align day-to-day activities with the business strategies."
      Joe Waszak, Division Manager, Operations Analysis, Omaha Public Power District
  • Oracle
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    • "Oracle SEM uses Formula One for Java for analytical calculations and to read and write spreadsheet files and data entry templates in Java without relying on an external spreadsheet application on a user's desktop."

  • Orange
  • Ortho Biotech
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    • "The software is intuitive and provides a logical and user friendly way to display, update and track your vital metrics. The Actuate Performancesoft team of highly skilled professionals is willing to do whatever it takes to make your deployment successful."
      Douglas Bohrer, Director of Process Excellence, Ortho Biotech

P-R

S-U

  • S1 Enterprise
  • Safeco
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    • "We chose Actuate to help us communicate with our customers because it was a good option for relaying this type of information through the Web. Its Web architecture scales well and integrates readily with our existing infrastructure."

  • Salem Health Solutions
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    • "We believe that the outstanding Actuate Performancesoft Views notebook style interface with ‘traffic lighting’ makes it easy for users to quickly identify areas that need improvement so they can take action. Ultimately those actions are the way to improve healthcare quality and cost."
      Geoff Wood, CEO, Salem Health Solutions
  • Sampension
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  • Santa Clara Valley Water District
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    • "Actuate Performancesoft Views is simple to use yet powerful in its capabilities. We selected Actuate Performancesoft because they have a proven product in Views and they have a track record for providing excellent user support.  We invested in this system to improve the way we do business, to help us continuously improve to keep costs down and deliver value to our customers."
      Peter Sakai, Chief, Office of Performance Excellence, Santa Clara Valley Water District
  • Scapa Technologies
  • Selectica
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    • "The Actuate Information Delivery solution will enable Selectica ACE Analyst customers to distribute and evaluate critical business data to make informed decisions."

  • Shelter Insurance Company (Video Clip Available)
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  • SmartTime Software
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    • "We selected Actuate as our key technology partner based on the unique and immediate value the reporting tool will deliver to our growing customer base."

  • Smith Barney
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  • South Gloucestershire Council
  • South Yorkshire Fire and Rescue Services
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    • "South Yorkshire Fire and Rescue Authority is evolving to improve public safety and meet the ever changing demands of a modern fire service. The Actuate Performancesoft Suite offers the tools we need to manage that change, identifying areas that require improvement as well as those in which we are excelling as a Service. With Performancesoft, we can ensure we are providing the excellent service our community expects."
      Steve Swarbrick, Deputy Chief Fire Officer, South Yorkshire Fire and Rescue Services

  • St. Regis Paper
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    • "We selected Actuate Performancesoft Views because it satisfied our requirements for a robust system that can capture all our performance data in one place and deliver critical information to executives’ desktops. Through the use of Views, with its highly visual interface and innovative functionality such as the Briefing Books and Email Alerts, our executives will have better information for making effective business decisions."
      Robert Notley, IT Director, St. Regis Paper
  • St. Thomas-Elgin General Hospital
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    • Back from Crisis: Perform Magazine sat down with Malcolm Hopkins of St. Thomas-Elgin for an interview.

      Read the interview now

      "The automation of our quality utilization and measurement indicators using Actuate Performancesoft Views is an important step in our vision to be the best community hospital in Ontario. In the complex world of healthcare, the Views software will help keep us focused on what’s important and enable us to drill down to the source of problems. It helps us to focus on clarity of definition so that we all speak the same language – problem solving becomes so much easier when we are all looking at the same information!"
      Malcolm Hopkins, VP, Finance and Information Services, St. Thomas-Elgin General Hospital
  • Stadtwerke Muenchen
  • Standard & Poor
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    • "Standard & Poor's Uses e.Spreadheet technology to help investors unlock corporate world's financial statements."

  • State of Illinois
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    • "I am very pleased with Actuate Performancesoft - with both the product and the professionals who helped change the culture of state government in Illinois. It's truly been an education watching and a pleasure working with Actuate Performancesoft."
      Joann M. Schachtsiek, Office of Strategic Planning, State of Illinois
  • StateStreet Bank
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    • "Actuate's leading spreadsheet technology beats MS Excel for speed and accuracy at Boston Corporation; accountants now focus on analysis instead of data entry ."

  • Subaru of Indiana Automotive, Inc.
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    • "Actuate Performancesoft's customer support is what I would consider the strongest point of the whole company.  From the first initial contact, through to day-to-day technical support, Actuate Performancesoft is a world-class leader in this area.  I use customer and technical support on a regular basis, and my questions and concerns are answered immediately. They have all aspects of the business covered 100%."
      Brent Lank, Senior Business Performance Specialist, Subaru of Indiana Automotive, Inc.
  • SunGard
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    • "e.Spreadsheet helps SunGard securities systems deliver big-league investment support services to community banks and S&Ls ."

  • Suzuki
  • Teekay Shipping Canada Ltd.
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    • "We have been focusing on linking the company's vision to performance metrics for several years and we consider Actuate Performancesoft Views to be an outstanding tool in assisting us to promote this concept as well as providing real time performance data throughout our global organization."
      Graham Westgarth, President, Teekay Shipping Canada Ltd.
  • The Butler Group
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    • "Actuate's Performance Management Division approaches Corporate Performance Management from the point of view of supporting the needs of business users. This has resulted in an interface and series of capabilities that deliver an extremely rich user experience, blending different views of data together with a level of dimensionality that I have not seen in other solutions."
      Ian Charlesworth, Research Director, Compliance and Business Performance Management
  • The Carlyle Group
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    • "Delivering high-value business information to clients and employees across the globe is a key part of why The Carlyle Group is the world's largest private equity firm.  To attract new customers and keep our existing, global client-base happy, it's critical we deliver this information in multiple languages, over the Web, as secure and presentation-quality business reports.  Actuate 6 meets these requirements and goes beyond with new portal and application integration capabilities, open security mechanisms, and internationalization features that allow for the delivery of information to customers in any language they want.  Overall, deploying and managing high-value information with Actuate 6 will allow companies to get their Information Delivery powered portal or extranet services to market faster than with competing tools.  Our use of Actuate will help The Carlyle Group maintain it's No. 1 position in the marketplace." 
      Steve Stryker, Director of IT

  • Threadneedle Investments
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    • "Both for end users and for IFAs, we want to be able to generate reports which give quality of appearance, flexibly tailored content and completeness. And we want to achieve that in a way which makes best use of data processing resources, Actuate gives us all that and more."
      Peter Stibbs, Assistant Director, Retail IT at Threadneedle Investments

  • TManage
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    • "Our customers have a strategic need for Information Delivery in order to gain visibility into their operations."

  • Tony's Pizza
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    • "Through the utilization of Actuate Performancesoft Views and the communication of results, Tony's Pizza Service has been able to improve manufacturing efficiencies and thereby reduce costs."
      Kristy Griffin, Manager of Process Improvement, Tony's Pizza
  • TRX Data Services
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    • “Information delivery is a key initiative within TRX’s e-business intelligence strategy. By leveraging the new Actuate 6 features, portal integration and internationalization, we will be able to maximize our investment in information delivery technology and increase customer retention.  The portal services available in Actuate 6 will allow TRX to take full advantage of the latest web technologies and expand our report delivery options. In addition, we have a pent up demand from our global customers to receive reports in their local languages. Actuate 6 will help us meet this requirement.” 
      Gil Siler, Vice President of Development

  • UK Ministry of Defense
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    • "The process of implementing Actuate Performancesoft Views will transform the way we do business. As we began the implementation process, it soon became clear we had an opportunity to re-evaluate and in some cases redefine what we were measuring. It is a testament to the hard work and flexibility of both the Actuate Performancesoft  implementation team and my own internal project team that our ultimate goal of a new system to support a sharply focused management plan was delivered on time and on budget."
      Tim Rayson, Team Leader -DESO, UK Ministry of Defense   
  • Unilever
  • Universal Health Services
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    • "We are excited about having a single, consistent source for tracking and reporting key performance indicators across UHS facilities. Actuate Performancesoft will help us proactively assess and analyze results to facilitate decisions."
      Kevin Gross, Sr. VP and President, Universal Health Services
  • US Air Force Reserve Command
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    • "AFRC leadership needed an application to clearly and concisely present command performance measures. Actuate Performancesoft Views does it and allows our leadership to stay ahead of the curve."
      George W. Bereza, Deputy Director, Communications and Information
  • US Army Corps of Engineers
  • US Federal Aviation Administration
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    • "A most wonderful management tool! Actuate Performancesoft Views brought clarity to the [FAA] Office of the CIO's mission, transparency to the strategic planning and performance measurement processes, and accountability to the management ranks."
      Giovanni Carnaroli, Chief Economist, US Federal Aviation Administration
  • US Library of Congress
  • US Naval Undersea Warfare Center
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    • "Implementing Actuate Performancesoft Views has helped us to focus on the importance of target performance comparison and has led to the establishment of more challenging performance goals. It has also expanded the number of people with first-hand contact with the actual scorecard process."
      Georgia M. Harrigan, Program Manager, US Naval Undersea Warfare Center

V-W

  • Vertex
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    • "Actuate Performancesoft Views enables us to really 'see' how we are performing and internally manage service delivery against agreed targets.  Using Views is helping Vertex reduce the risk of missing these targets, by making service levels highly visible and enabling us to manage our operations more effectively."


      Jerry Osgood, Information Management Director, Vertex
  • Voltas Limited
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    • Engineering Services and project management firm sees dramatic shift toward transparency, alignment and dynamic response through use of Performancesoft Views.
  • West Hull Primary Care Trust
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    • "Actuate Performancesoft Views allows us to deliver key performance information right to Directors’ desktops, which means they can focus on the actions required to manage the PCT, rather than on reporting or tracking down this information from various systems across the organisation. We are using this application in the first instance to help us focus on key targets and the provision of timely, relevant and accurate information; in the long run we will no longer be thinking so much about collecting information and generating reports, but focusing on commissioning and providing better health care for our community."
      Mike Wistow, Head of Performance Management, West Hull Primary Care Trust
  • West Mercia Police

X-Z