"Open Source and Cloud Software from Actuate Delivers Business Intelligence to The Association For Manufacturing Technology."
"Actuate Performancesoft Views is extremely quick to implement, which is key for Local Authorities looking for demonstrable results. At Ashford Borough Council, our Views implementation was complete within 6 weeks and since that time we have found the system easy to use and update as our Performance Management needs evolve."
Janet Mcllrath, Corporate Governance Manager, Ashford Borough Council
"After careful consideration, we selected ActuateOne for Performance Analytics (formerly Performancesoft) for its simplicity, ease of use and quick implementation. We began using the software in April 2005 and are already seeing positive results. We are confident it will help us achieve greater strategic focus and improve the way we do business."
Ton Diening, Director, Business Metrics, Business Governance and Performance, Bombardier Aerospace
"BroadVision favors Actuate's SOAP API because it is designed specifically for Web Services. Its optimized framework will help in the deployment of joint BroadVision/Actuate implementations."
Ron Matusof, Senior Vice President of Products and Solutions, BroadVision
"Implementing Actuate Performancesoft Views across our 23 campuses, utilizing a variety of measurement frameworks, offered a unique array of challenges that were overcome with the support we received from Actuate Performancesoft's exceptional implementation team. Despite the structure of our complex system, campus leaders are now able to access key performance measures to track progress."
Robyn Pennington, Director, Quality Improvement Programs, California State University
"Performance Measurement occupies a critical place within the Defence Management System. It was recognized early on that any formal Performance Measurement system must provide the Commander of the Army and his subordinate commanders at all levels with a balanced, results oriented, user-driven means of monitoring performance."
Major Peter Bishop, Army Performance Measurement Director, Canadian Army, Department of National Defense
"Actuate has dramatically improved our application's usability, presentation and interactivity. Our sales team always demos Actuate in prospective sales calls. Actuate has provided CGI with a competitive advantage in the Oil and Gas Services market."
Bimal Thomas, Lead Developer, CGI's Oil and Gas Division
"Actuate is unique among Information Delivery providers in its ability to integrate seamlessly with our application and deliver secure and personalized information to thousands of users. As the laboratory automation solutions industry faces competitive pressures and a changing landscape, the value of ChemWare products will be enhanced through their ability to leverage Actuate."
Robert Whitehead, Vice President, ChemWare
"With BIRT Performance Scorecard, the City, which was previously limited to manually using traditional spreadsheets, can break down those silos by using the commentary functionality in the Actuate offering."
Jeffrey Lewelling, Director of Performance Management, City of Chicago
"This award is a testament to our commitment to the citizens of the City of Dallas. With Actuate technology, accurate and up-to-date City performance data is compiled and is posted for the general public to review."
Margaret Wright, Assistant Director, Strategic Customer Services, City of Dallas
"e.Spreadsheet allowed us to quickly develop spreadsheets that look like the paper systems in use. Because of this, we drastically reduced the amount of training for users of the new system. Overall, the city saved a lot of money by going with this Intranet application."
Dale Klein, Project Architect, CityTime
"San Diego County, ranked one of the top counties by Governing Magazine in a recent national study of government performance, has been using Actuate Performancesoft Views in two of its five Business Groups to track performance and communicate results. These Groups are displaying performance data on-line at Executive meetings; they are employing the application to help drive the Performance Management discipline down to the program management."
Robert Copper, Deputy Chief Administrative Officer, County of San Diego (countywide)
"At Credit Libanais, Actuate Performancesoft Views is employed as a strategic tool to facilitate communication, transparency and accountability. Through the use of Views, we are better supporting our employees in their efforts to deliver improved performance results and meet their ambitious targets."
Elie Abimrad, Financial Controller, Credit Libanais
"Having a Performance Management system that allows you to focus on what you believe are your key measures, to request the data on a timely basis and to discuss with your leadership about how they are performing - being able to address all of this and make changes is critical. We needed a system that could stretch across the five regions that we have and our leadership structure so that we could align all our activities with our strategic plan and be able to manage the enterprise."
Chris Hardy, Strategic Planner, Defense Acquisition University
"Measurement is critical in any strategic e-learning initiative, and Actuate helps us provide our customers with the best reporting and analysis capabilities in e-learning. Actuate empowers DigitalThink's customers to make more informed decisions and to evaluate the impact that learning is having on their organizations. And, the Actuate product fits naturally into our existing infrastructure and has the lowest total cost of ownership of any competitive solution available today."
Philip Hogue, Director of Product Marketing
"Actuate has given us clear and detailed visibility of all of the services we provide to citizens of Dubai, and how they are performing, facilitating us in our mission to continually improve and add value to the superior quality of life expected by and delivered to local residents."
Hussain Nasser Lootah, H.E. Director General Eng., Dubai Municipality
"The delivery of sophisticated, on-demand analytics over the Web has been a major aspect of our product strategy for PECOS Internet Procurement Manager. Incorporating Actuate 6 into our remotely hosted platform enables us to significantly extend our existing management analysis reporting capabilities to support customer demand for higher levels of information interactivity while still supporting our requirements for fast delivery over the Web."
Robert J. Crowell, Chairman and CEO, Elcom International
"At the moment, we collect a lot of information about how the Service performs but the information is kept in several different places, including paper files. This lack of access and visibility has presented challenges as we try to use the information to better manage the service. Using Actuate Performancesoft Views, we are confident that we will be more effective. Headquarters, Community Commands, Stations and individual Watches will be able to access to the information they need. We must give our staff the 'tools' to do the job, and Views is a very powerful tool."
David Turner, Chief Fire Officer, Essex Fire and Rescue Service
"Actuate's Performancesoft Views solution displays monthly, quarterly and annual information about the selected measures in a variety of ways. From raw data for each input item, to trend charts and graphs showing actual versus target measure or year-to-year comparisons, the system can show the 'big picture' of the smallest detail of any selected measure."
Larry Ferguson, Manager, Performance Management Office, Florida Department of Transportation
"After carefully reviewing several vendors, GlaxoSmithKline chose Actuate Performancesoft Views to manage our Balanced Scorecard for European Medical. Views proved easy to use and quick to implement, and it will report all critical scorecard information seamlessly through our Intranet."
Andrew Bell, European Medical Affairs, GlaxoSmithKline
"By utilizing Actuate Performancesoft Views' versatile functionality, it is helping to shift the culture to become a true strategic performance driven organization versus getting distracted by focusing primarily on operational performance. Our strategic Performance Map allows us to capture and communicate our progress on one page, drives the strategic planning meetings, and links to another Map that captures the status of supporting key initiatives. Clear, concise, and navigational ease are key."
Deborah Kurczewski, Project Manager, HealthNow New York Inc.
"Information Delivery technology is integral to our strategy of connecting HJF business to employees and partners worldwide. The requirements for doing high-volume Information Delivery are changing as the use of the Internet by business professionals becomes more pervasive. The Information Delivery solution for the New Economy is available out-of-the-box with a 100 percent pure Web architecture. It will run on multiple platforms, require zero training for all information consumers, and integrate naturally with existing infrastructure such as a corporate portal. To top it all off, the quintessential Information Delivery solution will have an industry low total cost of ownership vis a vis competitive systems. Actuate is the only solution on the planet to meet all of these demands. In particular, its easy integration with our PeopleSoft portal and powerful resources for managing data enables the product to stand out above other solutions. With Actuate 6 companies can connect to their customers, prospects, partners, suppliers, distributors and employees with secure, high-value business information delivered over the Web. The result is improved client-service and reduced costs associated with traditional offline report distribution."
Stephen Goodwin, Vice President of Operations
"In today's market, it is critical that you connect with your customers and provide them with all the information they need to make significant business decisions. The Actuate information delivery platform has played a key role in helping us improve retention among our customers. The new portal integration features in Actuate 6 would enable Humana Military to monitor report usage, eliminate unnecessary reports, and improve the information provided in other reports. Plus, the new Intuitive wizard that automatically generates XSL stylesheets in minutes would enable our IT department to reduce report development time and deliver information in a timely manner to our customers in a familiar Excel format."
Linda Garner, Director of Systems
"OnPerformance was so easy to configure-we were up and running in less than a day. In fact, we recommend it to clients who don't have existing systems and support infrastructure to get them up and running quickly."
Heidi Ha, Managing Director and Vice President, ICOR Partners LLC
"The Actuate Information Delivery solution allows the physicians to make better decisions about the future treatment of their cancer patients.'
"Upper management can look at top-level measures while service delivery, HR, safety, finance, and customer satisfaction managers can drill into the details."
David J. Mercier, Global Director of Continuous Improvement at Global WorkPlace Solutions, Building Efficiency Division of Johnson Controls
"At Kaiser Permanente we are constantly working to upgrade and improve the quality of our healthcare. Implementing Performancesoft Views is just one more step to improve our internal communications and help our patients thrive."
Karen Schartman, Executive Director, Planning and Performance Analysis, Kaiser Permanente
"After an in-depth review of the market and speaking with other Actuate Performancesoft Views users in Local Government, we are confident that Actuate Performancesoft Views is the best product on the market to meet our demands for a Performance Management system. It offers a high quality, comprehensive and cost-effective solution for all Local Government customers."
Joanne Platt, Performance Manager, Lancashire County Council
"Being a good steward means being accountable to the taxpayers. Lane County Government has been developing performance measures for several years and this software takes the county to the next level. Measuring our performance with proven tools improves our ability to report back to the public and use the results to make better plans and budgets."
Jennifer Inman, Planning and Performance Analyst, Lane County
"Having consistent, timely, and easily understood information available through an intuitive portal has changed the way we interact with our customers. The new (Actuate) BI solution plays a part not only in ongoing customer service and retention, but also contributes to the acquisition of new clients."
Gordon Smith, CIO of Matrix Absence Management
"The Actuate Performancesoft focus is obvious: their customers. I have found the Actuate Performancesoft staff to be knowledgeable, responsive and delightful to work with."
Stephanie Hartmann, Financial Planning and System Manager - Budget and Planning, Media General
"The Customer Excellence Award is a wonderful way to recognize our organization's Performance Management programs. Our use of Actuate has helped us formulate an innovative approach to handling a fast-growing user base and our Workbench application has won numerous awards for this reason. We believe that any system is as strong as its weakest link, so Actuate helps us to pinpoint and remedy any weak links."
Rajesh Kaveti, Business Unit Architect for Bank of New York Mellon
"Using Actuate we were able to quickly deliver secure, high quality data, which was essential for the Web site of this new business. We now have a new Web system that is ready for future expansion - this was one of the most important requirements by the customer." In addition, we developed the report delivery facility, which was the core of the system, in a short period of time by seamlessly connecting it with backend database system. We also linked Actuate with Java applications for inputting data developed with the Hitachi application server 'Cosminexus'."
"Performance Management is of critical importance to our Improvement Plan. We reviewed the market carefully and selected Actuate Performancesoft Views in order to facilitate achieving two key objectives: driving up the conscious use of Performance Management information in day to day decisions within the Authority, and also to raise the actual performance of the Authority. We believe that the use of Views will be critical in helping us to realise these aims."
Graham Bingham, Corporate Director, Newport City Council
"Actuate's flexible, URL-based APIs allow us to architect our system so that the Actuate e.Reporting Server can serve the content from the back-end no matter which technology and approach we choose to develop the front-end."
"Actuate Performancesoft Track gives us an overall picture of how our various projects are progressing, right across the organization, all in one place."
Dawn White, Service Performance Systems Administrator, Nottinghamshire Fire and Rescue
"NSTAR manages within a performance culture where we rely on fact-based decision making. Our ability to see how we are performing against key performance indicators and how performance in one area impacts that of another area allows us to quickly refocus our resources as needed to stay on course and to plan with more confidence future improvements in financial, customer and operational business areas."
Susan Johnson, Director, Corporate Performance Management, NSTAR
"Actuate Performancesoft Views' functionality has allowed us to enhance our Performance Management framework by giving us the ability to easily incorporate our Six Sigma initiatives into our corporate strategy. Using Views, we can quickly access critical performance information concerning the activities that impact overall performance, and we can be assured that the information displayed is aligned to our corporate objectives so that our people focus on activities that deliver true benefits."
Kim Collins, Director, Quality Systems, Oce Business Services
"Simply the best IT support for any software product that I have ever worked with. The Actuate Performancesoft help desk and implementation teams are staffed with incredibly knowledgeable, customer driven professionals who truly understand the difficult environments we operate in. Thank you!"
Stephen Olson, National Manager, Best Practices, Oce Business Services
"Actuate has enabled us to deliver more to our customers, with professional reports that meet the discriminating needs of high-net-worth individuals. In addition, Actuate's strong reputation and presence in the financial services market has provided a competitive advantage with prospective clients."
Fabrice Bidard, Product Marketing Manager, Odyssey Financial Technologies
"We see Actuate Performancesoft Views as the tool to monitor the company's key performance indicators, measure them against strategic objectives and align day-to-day activities with the business strategies."
Joe Waszak, Division Manager, Operations Analysis, Omaha Public Power District
"The software is intuitive and provides a logical and user friendly way to display, update and track your vital metrics. The Actuate Performancesoft team of highly skilled professionals is willing to do whatever it takes to make your deployment successful."
Douglas Bohrer, Director of Process Excellence, Ortho Biotech
"BIRT onDemand can be customized for user interface, in terms of scheduling and even by email distribution. It comes with all the familiar report and charting formats included, plus Interactive Viewer and BIRT Report Studio if you want to go beyond viewing," said Kumar Krishnan, BI Architect for Parsons Corporation. "BIRT onDemand is a great deal at a very attractive price point. This is a great solution for small and medium enterprises to get state-of-the-art Business Intelligence solutions without having to spend a fortune."
"Actuate Performancesoft Views helps us communicate performance data to our stakeholders. The software helps us establish appropriate goals and to track our progress toward those goals. Views is an important component in our effort to help all our students obtain academic success."
Al Swinyard, Assistant Superintendent, MIS, Pinellas County School Board
"Using the Balanced Scorecard enables us to align every person in the organization with the corporate strategy. The sophistication of Actuate Performancesoft Views gives executives to front line staff real time feedback from their desktops, further enhancing our ability to execute strategy."
Anne L. McNeill, VP of Operations, Premier Health Services
"We were thrilled when Clarify announced the Actuate Reporting System as their preferred reporting solution," explains Paul Mierop, the Clarify systems administrator. "The Actuate Reporting System enables us to retrieve information we want out of Clarify that is timely, accurate and useful.
"We believe that the outstanding Actuate Performancesoft Views notebook style interface with 'traffic lighting' makes it easy for users to quickly identify areas that need improvement so they can take action. Ultimately those actions are the way to improve healthcare quality and cost."
Geoff Wood, CEO, Salem Health Solutions
"Actuate Performancesoft Views is simple to use yet powerful in its capabilities. We selected Actuate Performancesoft because they have a proven product in Views and they have a track record for providing excellent user support. We invested in this system to improve the way we do business, to help us continuously improve to keep costs down and deliver value to our customers."
Peter Sakai, Chief, Office of Performance Excellence, Santa Clara Valley Water District
"The Actuate Reporting System offered a better architecture for our system," recalls Shelter's Systems Analyst David Kesel. "A lot of other report-writing applications had originated as a mainframe product that vendors tried to make into a client/server application. Actuate was able to build a better application from the ground up, so it's more technically sound."
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"With the new (Actuate) BI solution, (Smith Barney) GSPS has been able to improve both customers' self-sufficiency and provide new BI capabilities to internal plan administration and IT staff."
Kurt Bremer, Director of Finance & Technology Governance at GSPS (Smith Barney)
"South Yorkshire Fire and Rescue Authority is evolving to improve public safety and meet the ever changing demands of a modern fire service. The Actuate Performancesoft Suite offers the tools we need to manage that change, identifying areas that require improvement as well as those in which we are excelling as a Service. With Performancesoft, we can ensure we are providing the excellent service our community expects."
Steve Swarbrick, Deputy Chief Fire Officer, South Yorkshire Fire and Rescue Services
"We selected Actuate Performancesoft Views because it satisfied our requirements for a robust system that can capture all our performance data in one place and deliver critical information to executives' desktops. Through the use of Views, with its highly visual interface and innovative functionality such as the Briefing Books and Email Alerts, our executives will have better information for making effective business decisions."
Robert Notley, IT Director, St. Regis Paper
"I am very pleased with Actuate Performancesoft - with both the product and the professionals who helped change the culture of state government in Illinois. It's truly been an education watching and a pleasure working with Actuate Performancesoft."
Joann M. Schachtsiek, Office of Strategic Planning, State of Illinois
"Actuate Performancesoft's customer support is what I would consider the strongest point of the whole company. From the first initial contact, through to day-to-day technical support, Actuate Performancesoft is a world-class leader in this area. I use customer and technical support on a regular basis, and my questions and concerns are answered immediately. They have all aspects of the business covered 100%."
Brent Lank, Senior Business Performance Specialist, Subaru of Indiana Automotive, Inc.
"Actuate has enabled us to deliver complex functionality in far less time. Faster time to market results in cost savings, revenue growth potential and higher customer retention as well."
Leonid Igolnik, Vice President, Engineering at Taleo
"We have been focusing on linking the company's vision to performance metrics for several years and we consider Actuate Performancesoft Views to be an outstanding tool in assisting us to promote this concept as well as providing real time performance data throughout our global organization."
Graham Westgarth, President, Teekay Shipping Canada Ltd.
"Actuate's Performance Management Division approaches Corporate Performance Management from the point of view of supporting the needs of business users. This has resulted in an interface and series of capabilities that deliver an extremely rich user experience, blending different views of data together with a level of dimensionality that I have not seen in other solutions."
Ian Charlesworth, Research Director, Compliance and Business Performance Management
"Both for end users and for IFAs, we want to be able to generate reports which give quality of appearance, flexibly tailored content and completeness. And we want to achieve that in a way which makes best use of data processing resources, Actuate gives us all that and more."
Peter Stibbs, Assistant Director, Retail IT at Threadneedle Investments
"Our customers have a strategic need for Information Delivery in order to gain visibility into their operations."
"The process of implementing Actuate Performancesoft Views will transform the way we do business. As we began the implementation process, it soon became clear we had an opportunity to re-evaluate and in some cases redefine what we were measuring. It is a testament to the hard work and flexibility of both the Actuate Performancesoft implementation team and my own internal project team that our ultimate goal of a new system to support a sharply focused management plan was delivered on time and on budget."
Tim Rayson, Team Leader -DESO, UK Ministry of Defense
"We are excited about having a single, consistent source for tracking and reporting key performance indicators across UHS facilities. Actuate Performancesoft will help us proactively assess and analyze results to facilitate decisions."
Kevin Gross, Sr. VP and President, Universal Health Services
"AFRC leadership needed an application to clearly and concisely present command performance measures. Actuate Performancesoft Views does it and allows our leadership to stay ahead of the curve."
George W. Bereza, Deputy Director, Communications and Information
"A most wonderful management tool! Actuate Performancesoft Views brought clarity to the [FAA] Office of the CIO's mission, transparency to the strategic planning and performance measurement processes, and accountability to the management ranks."
Giovanni Carnaroli, Chief Economist, US Federal Aviation Administration
"Implementing Actuate Performancesoft Views has helped us to focus on the importance of target performance comparison and has led to the establishment of more challenging performance goals. It has also expanded the number of people with first-hand contact with the actual scorecard process."
Georgia M. Harrigan, Program Manager, US Naval Undersea Warfare Center
"Actuate Performancesoft Views enables us to really 'see' how we are performing and internally manage service delivery against agreed targets. Using Views is helping Vertex reduce the risk of missing these targets, by making service levels highly visible and enabling us to manage our operations more effectively."
Jerry Osgood, Information Management Director, Vertex
"Actuate Performancesoft Views allows us to deliver key performance information right to Directors' desktops, which means they can focus on the actions required to manage the PCT, rather than on reporting or tracking down this information from various systems across the organisation. We are using this application in the first instance to help us focus on key targets and the provision of timely, relevant and accurate information; in the long run we will no longer be thinking so much about collecting information and generating reports, but focusing on commissioning and providing better health care for our community."
Mike Wistow, Head of Performance Management, West Hull Primary Care Trust
"We needed an Information Delivery solution that would enable us to streamline our report generation and delivery processes to our users via the Web. By using Actuate as our standard information delivery platform, we met all of our reporting requirements."
Bill Turner, Programmer/Analyst, Womble Carlyle Sandridge & Rice, PLLC.
"Actuate Performancesoft Views has been embraced enthusiastically among Xcel Energy's executive leadership. Various levels of management are catching the vision of the tool's full capability and we are convinced that it will be contagious!"
Gregory Sanchez, Key Performance Analyst, Xcel Energy
"Actuate was the only technology that could meet all of our requirements to help us achieve our vision of an integrated secure report distribution system. By leveraging the Actuate technology, we will be able to reduce our report life-cycle while delivering a content-rich, web reporting infrastructure to the University community from our PeopleSoft Finance, Human Resources and Advancement systems."
Luana Jursza, Director of Information Technology Services
"As a Primary Care Trust committed to delivering the best possible service to our community, we believe it is critical to drive effective decision making through better use of performance information. Through the use of Actuate Performancesoft Views, our managers will have regular access to critical information about how their area of the PCT is performing against national and internal targets, allowing them to quickly identify opportunities for improvement and take the appropriate action."
Duncan Ross, Director of Planning and Performance, Yorkshire Wolds