20 Years of Measuring and Managing Business Performance White Paper

In 2012, in recognition of the 20th anniversary of the Balanced Scorecard, the Advanced Performance Institute (API) and Actuate surveyed over 3,000 companies, asking them about their use of performance measurement and the Balanced Scorecard. The results revealed evolving philosophies towards Business Performance Management, but also unveiled habits that continue to hold some organizations back. In this analysis of key results from Measuring and Managing Performance - A Global Study, learn how far the world has come in measuring and managing organizational performance, and how far it still needs to go. 

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