Telecommunication Solutions by Actuate

Strengthen Oversight, Reduce Costs and Dramatically Improve Performance


With unprecedented levels of competition from other sectors and emerging technologies, the telecommunications industry is challenged with balancing long term strategy with short term operational goals such as: delivering to Service Level Agreements, creating efficiencies that reduce costs and customer recruitment and retention.
The worlds largest Telecommunications companies use Actuate to successfully balance operational and strategic goals and deliver world-class online customer account management portals to both corporate and consumer clients. And by using Actuate’s Performance Management applications, organizations can transform large amounts of enterprise data into summarized performance information, providing executive insight into the metrics and strategic KPIs that drive operational excellence and improve profitability.


Features and Benefits

  • Increase customer satisfaction and reduce attrition with easy, direct access to critical account and service status information 
  • Transform large quantities of enterprise data into meaningful indicators that define corporate strategy and improve operational performance
  • Improve performance with up-to-the-minute information on network and service status as well as operational data from all areas of the business
  • Provide account managers with detailed activity information to make recommendations to their customers about the service plan modifications that will be most beneficial to them
  • Gain competitive advantage by optimizing operations, extending best practices throughout the enterprise and keeping costs under control

 

iServer:  Deployment Options for Any Size Project—Anytime, Anywhere

When it comes to deployment options, everybody has one. Just one. Only Actuate offers three distinct options, ranging from an easily and quickly deployed server—iServer Express—to a world-class enterprise server with nearly unlimited capacity.  Actuate also offers an embeddable component library, which makes it compatible with virtually any existing infrastructure.
Learn more about iServer


Ingredients for a Successful Implementation

 

  • Actuate iServer: Delivers high-performance, high availability, unmatched scalability, reliability and security
  • Actuate BIRT and Flash Objects: Provides interactivity and personalized content that reduces costs, increases revenue and drives productivity
  • Information Console: Integrated and embedded seamlessly into an existing portal manages integration, security and presentation of content
  • RIA-Ready platform: Flexible and open development tools help create composite applications that deliver personalized and managed user account data
  • e.Reports: Brochure quality fund fact sheets for agents and clients
  • e.Spreadsheet: Deliver live, analysis ready Excel

Recent / Select Telecommunications Customers

  • Concert Communications Systems
  • Orange
  • France Telecomm
  • Verizon Business

 

Want to learn more?

To get more information about Actuate solutions for the telecommunications sector or to answer any of your questions, please contact an Actuate expert at 1-800-449-3804 (US & Canada) or contact us by email. You can also contact one of our offices worldwide.