BIRT iHub gives developers the tools they need to create insurance applications that enable agents and brokers to create individual views of claims, customer, policy, sales, account, billing and marketing data. This allows insurance companies to better communicate with agents, and enables agents to focus on improving service and growing revenue. With BIRT Analytics, insurers can predict and anticipate customer trends, indentify new opportunities, recommend products and policies, and predict and stave off customer churn.
- View portfolios and commissions online through personalized dashboards and scorecards to better understand and assess real-time policy, claim and account status
- Interact with information and engage in interactive and predictive analysis including customer aggregation, profitability projection, and demographic trending
- Create and automate targeted customer communications and strategies
- Minimize risk and detect new opportunities in a changing environment