Contact Us

How do I register for a class and make payments?

There are several options you may choose to register and make payments.

Registration via Cheque

Download the registration form /ger/download/Actuate-GY-Training-booking-form.pdf

Complete the form and email it to or fax it to +49 (0) 69 66 90 25 - 25

Please mail the cheque along with a copy of your registration form to:
Actuate (Deutschland) GmbH
Kaiserstrasse 44
60329 Frankfurt

Registration via PO

Download and complete the registration form, then email it to or fax it along with the PO back to Actuate at +49 (0) 69 66 90 25 - 25

What is the cancelation policy?

In the event that you need to cancel your enrollment, please notify Actuate Training in writing (via email or fax) at least ten (10) calendar days prior to the class start date. At that time, a Training Credit will be issued, which can be used towards registration in a future Actuate course. Training credits must be used within six (6) months of the issue date. Please be advised that Actuate Training does not issue refunds for student cancellations.

If Actuate is forced to cancel the class, Actuate will attempt to reschedule the student into an available class. If that is not possible, Actuate will refund the registration fee.

When will I receive a confirmation of my registration?

Email confirmations with all necessary information including training locations are sent when the registration process is complete, usually
within a day.

If I have additional questions about the training courses who do I contact?

While we try to address the various questions that students might have on the website, we do suggest that you contact us directly at +49 (69) 66 90 25 10 or email us at