Explore Customer Success by Company Name
Below is a representative list of Actuate Customers. To view success stories and testimonials click on the customer names.

A-C |  D-F |  G-I |  J-L |  M-O |  P-R |  S-U |  V-W |  X-Z

A-C

D-F

  • Defense Acquisition University
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    • "Having a Performance Management system that allows you to focus on what you believe are your key measures, to request the data on a timely basis and to discuss with your leadership about how they are performing - being able to address all of this and make changes is critical. We needed a system that could stretch across the five regions that we have and our leadership structure so that we could align all our activities with our strategic plan and be able to manage the enterprise."
      Chris Hardy, Strategic Planner, Defense Acquisition University
  • Department Housing Work
  • Department of Housing and Urban Development
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    • "Actuate gave us a complete infrastructure for managing large volumes of content that get generated on-demand and an architecture that distributes this content in a scalable fashion over the Web."

  • DigitalThink
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    • "Measurement is critical in any strategic e-learning initiative, and Actuate helps us provide our customers with the best reporting and analysis capabilities in e-learning.  Actuate empowers DigitalThink's customers to make more informed decisions and to evaluate the impact that learning is having on their organizations.  And, the Actuate product fits naturally into our existing infrastructure and has the lowest total cost of ownership of any competitive solution available today." 
      Philip Hogue, Director of Product Marketing

  • Durham County Council
  • East Thames Group
  • Elcom
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    • "The delivery of sophisticated, on-demand analytics over the Web has been a major aspect of our product strategy for PECOS Internet Procurement Manager. Incorporating Actuate 6 into our remotely hosted platform enables us to significantly extend our existing management analysis reporting capabilities to support customer demand for higher levels of information interactivity while still supporting our requirements for fast delivery over the Web."
      Robert J. Crowell, Chairman and CEO, Elcom International

G-I

  • GlaxoSmithKline
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    • "After carefully reviewing several vendors, GlaxoSmithKline chose Actuate Performancesoft Views to manage our Balanced Scorecard for European Medical. Views proved easy to use and quick to implement, and it will report all critical scorecard information seamlessly through our Intranet."
      Andrew Bell, European Medical Affairs, GlaxoSmithKline
  • Glenayre Technologies
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    • "Actuate Reporting System helps Glenayre Technologies provide a new level of service with enterprise reporting that taps the power of the web."

  • Gyrus ENT
  • HealthNow New York Inc.
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    • "By utilizing Actuate Performancesoft Views’ versatile functionality, it is helping to shift the culture to become a true strategic performance driven organization versus getting distracted
      by focusing primarily on operational performance. Our strategic Performance
      Map allows us to capture and communicate our progress on one page, drives the
      strategic planning meetings, and links to another Map that captures the status
      of supporting key initiatives. Clear, concise, and navigational ease are key."
      Deborah Kurczewski, Project Manager, HealthNow New York Inc.
  • Henry Jackson Foundation
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    • "Information Delivery technology is integral to our strategy of connecting HJF business to employees and partners worldwide.  The requirements for doing high-volume Information Delivery are changing as the use of the Internet by business professionals becomes more pervasive.  The Information Delivery solution for the New Economy is available out-of-the-box with a 100 percent pure Web architecture.  It will run on multiple platforms, require zero training for all information consumers, and integrate naturally with existing infrastructure such as a corporate portal.  To top it all off, the quintessential Information Delivery solution will have an industry low total cost of ownership vis a vis competitive systems.  Actuate is the only solution on the planet to meet all of these demands.  In particular, its easy integration with our PeopleSoft portal and powerful resources for managing data enables the product to stand out above other solutions.  With Actuate 6 companies can connect to their customers, prospects, partners, suppliers, distributors and employees with secure, high-value business information delivered over the Web.  The result is improved client-service and reduced costs associated with traditional offline report distribution." 
      Stephen Goodwin, Vice President of Operations

  • Hollywood Software
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    • "The programmability far exceeded the other technologies we evaluated. We've found it to be a very robust tool."
      Robert Jackovich, President, VP of Application Architecture, Hollywood Software

J-L

M-O

  • Marrakech
  • Matrix
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  • Maximus
  • Media General
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    • "The Actuate Performancesoft focus is obvious: their customers.  I have found the Actuate Performancesoft staff to be knowledgeable, responsive and delightful to work with."
      Stephanie Hartmann, Financial Planning and System Manager - Budget and Planning, Media General
  • Mellon Bank (Web Seminar Available)
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    • “The Customer Excellence Award is a wonderful way to recognize our organization’s Performance Management programs. Our use of Actuate has helped us formulate an innovative approach to handling a fast-growing user base and our Workbench application has won numerous awards for this reason. We believe that any system is as strong as its weakest link, so Actuate helps us to pinpoint and remedy any weak links.”

      Rajesh Kaveti, Business Unit Architect for Bank of New York Mellon
    • Improving Customer Value with Advanced Online Self-Service Reporting
  • Mercy Ships
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    • "Mercy Ships needed a reporting solution that would allow us to maximize on our current technology assets. Actuate was the only advanced Java solution out there that could provide us with this ability."
      Kelvin Burton, CTO, Mercy Ships

  • MetLife (Web Seminar Available)
  • MFS
  • Mizuho
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    • "Using Actuate we were able to quickly deliver secure, high quality data, which was essential for the Web site of this new business. We now have a new Web system that is ready for future expansion - this was one of the most important requirements by the customer."  In addition, we developed the report delivery facility, which was the core of the system, in a short period of time by seamlessly connecting it with backend database system. We also linked Actuate with Java applications for inputting data developed with the Hitachi application server ‘Cosminexus’."

  • Newport City Council
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    • "Performance Management is of critical importance to our Improvement Plan. We reviewed the market carefully and selected Actuate Performancesoft Views in order to facilitate achieving two key objectives: driving up the conscious use of Performance Management information in day to day decisions within the Authority, and also to raise the actual performance of the Authority. We believe that the use of Views will be critical in helping us to realise these aims."
      Graham Bingham, Corporate Director, Newport City Council
  • North East Utility
  • Northwest Mutual Life Insurance Company
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    • "Actuate's flexible, URL-based APIs allow us to architect our system so that the Actuate e.Reporting Server can serve the content from the back-end no matter which technology and approach we choose to develop the front-end."

  • NSTAR
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    • "NSTAR manages within a performance culture where we rely on fact-based decision making. Our ability to see how we are performing against key performance indicators and how performance in one area impacts that of another area allows us to quickly refocus our resources as needed to stay on course and to plan with more confidence future improvements in financial, customer and operational business areas."
      Susan McSherry, Director, Corporate Performance Management, NSTAR
  • Oce Business Services
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    • "Simply the best IT support for any software product that I have ever worked with.  The Actuate Performancesoft help desk and implementation teams are staffed with incredibly knowledgeable, customer driven professionals who truly understand the difficult environments we operate in.  Thank you!"

      Stephen Olson, National Manager, Best Practices, Oce Business Services
    • "Actuate Performancesoft Views' functionality has allowed us to enhance our Performance Management framework by giving us the ability to easily incorporate our Six Sigma initiatives into our corporate strategy.  Using Views, we can quickly access critical performance information concerning the activities that impact overall performance, and we can be assured that the information displayed is aligned to our corporate objectives so that our people focus on activities that deliver true benefits."

      Kim Collins, Director, Quality Systems, Oce Business Services
  • Odom's Tennessee Pride
  • Odyssey
  • Omaha Public Power District
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    • "We see Actuate Performancesoft Views as the tool to monitor the company’s key performance indicators, measure them against strategic objectives and align day-to-day activities with the business strategies."
      Joe Waszak, Division Manager, Operations Analysis, Omaha Public Power District
  • Oracle
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    • "Oracle SEM uses Formula One for Java for analytical calculations and to read and write spreadsheet files and data entry templates in Java without relying on an external spreadsheet application on a user's desktop."

  • Orange
  • Ortho Biotech
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    • "The software is intuitive and provides a logical and user friendly way to display, update and track your vital metrics. The Actuate Performancesoft team of highly skilled professionals is willing to do whatever it takes to make your deployment successful."
      Douglas Bohrer, Director of Process Excellence, Ortho Biotech

P-R

  • Paymentech
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    • "Actuate 6 will play a key role in helping us attract new customers, improve customer retention and gain competitive advantage within the marketplace. By leveraging the improved scalability and manageability, we will now have the potential to quickly deliver detailed key performance indicator reports to hundreds of thousands of merchant outlets across the nation. Before, we were only able to send reports to a small subset of these people at the corporate headquarter level. Plus, the improved graphics will enable us to provide our customers with greater detailed graphical reports."


      Eric Besell, Develoment Manager of Retail Reporting
  • Performance Team
  • Pinellas County School Board
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    • "Actuate Performancesoft Views helps us communicate performance data to our stakeholders. The software helps us establish appropriate goals and to track our progress toward those goals.  Views is an important component in our effort to help all our students obtain academic success."
      Al Swinyard, Assistant Superintendent, MIS, Pinellas County School Board
  • Pitt Ohio Express (Web Seminar Available)
  • PNC Bank
  • Premier Health Services
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    • "Using the Balanced Scorecard enables us to align every person in the organization with the corporate strategy. The sophistication of Actuate Performancesoft Views gives executives to front line staff real time feedback from their desktops, further enhancing our ability to execute strategy."
      Anne L. McNeill, VP of Operations, Premier Health Services

S-U

  • S1 Enterprise
  • Safeco
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    • "We chose Actuate to help us communicate with our customers because it was a good option for relaying this type of information through the Web. Its Web architecture scales well and integrates readily with our existing infrastructure."

  • Salem Health Solutions
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    • "We believe that the outstanding Actuate Performancesoft Views notebook style interface with ‘traffic lighting’ makes it easy for users to quickly identify areas that need improvement so they can take action. Ultimately those actions are the way to improve healthcare quality and cost."
      Geoff Wood, CEO, Salem Health Solutions
  • Santa Clara Valley Water District
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    • "Actuate Performancesoft Views is simple to use yet powerful in its capabilities. We selected Actuate Performancesoft because they have a proven product in Views and they have a track record for providing excellent user support.  We invested in this system to improve the way we do business, to help us continuously improve to keep costs down and deliver value to our customers."
      Peter Sakai, Chief, Office of Performance Excellence, Santa Clara Valley Water District
  • Scapa Technologies
  • Selectica
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    • "The Actuate Information Delivery solution will enable Selectica ACE Analyst customers to distribute and evaluate critical business data to make informed decisions."

  • Shelter Insurance Company (Video Clip Available)
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  • SmartTime Software
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    • "We selected Actuate as our key technology partner based on the unique and immediate value the reporting tool will deliver to our growing customer base."

  • Smith Barney
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  • South Gloucestershire Council
  • South Yorkshire Fire and Rescue Services
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    • "South Yorkshire Fire and Rescue Authority is evolving to improve public safety and meet the ever changing demands of a modern fire service. The Actuate Performancesoft Suite offers the tools we need to manage that change, identifying areas that require improvement as well as those in which we are excelling as a Service. With Performancesoft, we can ensure we are providing the excellent service our community expects."
      Steve Swarbrick, Deputy Chief Fire Officer, South Yorkshire Fire and Rescue Services

  • St. Regis Paper
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    • "We selected Actuate Performancesoft Views because it satisfied our requirements for a robust system that can capture all our performance data in one place and deliver critical information to executives’ desktops. Through the use of Views, with its highly visual interface and innovative functionality such as the Briefing Books and Email Alerts, our executives will have better information for making effective business decisions."
      Robert Notley, IT Director, St. Regis Paper
  • St. Thomas-Elgin General Hospital
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    • "The automation of our quality utilization and measurement indicators using Actuate Performancesoft Views is an important step in our vision to be the best community hospital in Ontario.  In the complex world of healthcare, the Views software will help keep us focused on what’s important and enable us to drill down to the source of problems. It helps us to focus on clarity of definition so that we all speak the same language – problem solving becomes so much easier when we are all looking at the same information!"
      Malcolm Hopkins, VP, Finance and Information Services, St. Thomas-Elgin General Hospital
  • Standard & Poor
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    • "Standard & Poor's Uses e.Spreadheet technology to help investors unlock corporate world's financial statements."

  • State of Illinois
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    • "I am very pleased with Actuate Performancesoft - with both the product and the professionals who helped change the culture of state government in Illinois. It's truly been an education watching and a pleasure working with Actuate Performancesoft."
      Joann M. Schachtsiek, Office of Strategic Planning, State of Illinois
  • StateStreet Bank
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    • "Actuate's leading spreadsheet technology beats MS Excel for speed and accuracy at Boston Corporation; accountants now focus on analysis instead of data entry ."

  • Subaru of Indiana Automotive, Inc.
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    • "Actuate Performancesoft's customer support is what I would consider the strongest point of the whole company.  From the first initial contact, through to day-to-day technical support, Actuate Performancesoft is a world-class leader in this area.  I use customer and technical support on a regular basis, and my questions and concerns are answered immediately. They have all aspects of the business covered 100%."
      Brent Lank, Senior Business Performance Specialist, Subaru of Indiana Automotive, Inc.
  • SunGard
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    • "e.Spreadsheet helps SunGard securities systems deliver big-league investment support services to community banks and S&Ls ."

  • Suzuki
  • Teekay Shipping Canada Ltd.
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    • "We have been focusing on linking the company's vision to performance metrics for several years and we consider Actuate Performancesoft Views to be an outstanding tool in assisting us to promote this concept as well as providing real time performance data throughout our global organization."
      Graham Westgarth, President, Teekay Shipping Canada Ltd.
  • The Butler Group
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    • "Actuate's Performance Management Division approaches Corporate Performance Management from the point of view of supporting the needs of business users. This has resulted in an interface and series of capabilities that deliver an extremely rich user experience, blending different views of data together with a level of dimensionality that I have not seen in other solutions."
      Ian Charlesworth, Research Director, Compliance and Business Performance Management
  • The Carlyle Group
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    • "Delivering high-value business information to clients and employees across the globe is a key part of why The Carlyle Group is the world's largest private equity firm.  To attract new customers and keep our existing, global client-base happy, it's critical we deliver this information in multiple languages, over the Web, as secure and presentation-quality business reports.  Actuate 6 meets these requirements and goes beyond with new portal and application integration capabilities, open security mechanisms, and internationalization features that allow for the delivery of information to customers in any language they want.  Overall, deploying and managing high-value information with Actuate 6 will allow companies to get their Information Delivery powered portal or extranet services to market faster than with competing tools.  Our use of Actuate will help The Carlyle Group maintain it's No. 1 position in the marketplace." 
      Steve Stryker, Director of IT

  • Threadneedle Investments
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    • "Both for end users and for IFAs, we want to be able to generate reports which give quality of appearance, flexibly tailored content and completeness. And we want to achieve that in a way which makes best use of data processing resources, Actuate gives us all that and more."
      Peter Stibbs, Assistant Director, Retail IT at Threadneedle Investments

  • TManage
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    • "Our customers have a strategic need for Information Delivery in order to gain visibility into their operations."

  • Tony's Pizza
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    • "Through the utilization of Actuate Performancesoft Views and the communication of results, Tony's Pizza Service has been able to improve manufacturing efficiencies and thereby reduce costs."
      Kristy Griffin, Manager of Process Improvement, Tony's Pizza
  • TRX Data Services
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    • “Information delivery is a key initiative within TRX’s e-business intelligence strategy. By leveraging the new Actuate 6 features, portal integration and internationalization, we will be able to maximize our investment in information delivery technology and increase customer retention.  The portal services available in Actuate 6 will allow TRX to take full advantage of the latest web technologies and expand our report delivery options. In addition, we have a pent up demand from our global customers to receive reports in their local languages. Actuate 6 will help us meet this requirement.” 
      Gil Siler, Vice President of Development

  • UK Ministry of Defense
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    • "The process of implementing Actuate Performancesoft Views will transform the way we do business. As we began the implementation process, it soon became clear we had an opportunity to re-evaluate and in some cases redefine what we were measuring. It is a testament to the hard work and flexibility of both the Actuate Performancesoft  implementation team and my own internal project team that our ultimate goal of a new system to support a sharply focused management plan was delivered on time and on budget."
      Tim Rayson, Team Leader -DESO, UK Ministry of Defense   
  • Unilever
  • Universal Health Services
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    • "We are excited about having a single, consistent source for tracking and reporting key performance indicators across UHS facilities. Actuate Performancesoft will help us proactively assess and analyze results to facilitate decisions."
      Kevin Gross, Sr. VP and President, Universal Health Services
  • US Air Force Reserve Command
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    • "AFRC leadership needed an application to clearly and concisely present command performance measures. Actuate Performancesoft Views does it and allows our leadership to stay ahead of the curve."
      George W. Bereza, Deputy Director, Communications and Information
  • US Army Corps of Engineers
  • US Federal Aviation Administration
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    • "A most wonderful management tool! Actuate Performancesoft Views brought clarity to the [FAA] Office of the CIO's mission, transparency to the strategic planning and performance measurement processes, and accountability to the management ranks."
      Giovanni Carnaroli, Chief Economist, US Federal Aviation Administration
  • US Library of Congress
  • US Naval Undersea Warfare Center
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    • "Implementing Actuate Performancesoft Views has helped us to focus on the importance of target performance comparison and has led to the establishment of more challenging performance goals. It has also expanded the number of people with first-hand contact with the actual scorecard process."
      Georgia M. Harrigan, Program Manager, US Naval Undersea Warfare Center

V-W

  • Vertex
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    • "Actuate Performancesoft Views enables us to really 'see' how we are performing and internally manage service delivery against agreed targets.  Using Views is helping Vertex reduce the risk of missing these targets, by making service levels highly visible and enabling us to manage our operations more effectively."


      Jerry Osgood, Information Management Director, Vertex
  • West Hull Primary Care Trust
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    • "Actuate Performancesoft Views allows us to deliver key performance information right to Directors’ desktops, which means they can focus on the actions required to manage the PCT, rather than on reporting or tracking down this information from various systems across the organisation. We are using this application in the first instance to help us focus on key targets and the provision of timely, relevant and accurate information; in the long run we will no longer be thinking so much about collecting information and generating reports, but focusing on commissioning and providing better health care for our community."
      Mike Wistow, Head of Performance Management, West Hull Primary Care Trust
  • West Mercia Police

X-Z

  • Xcel Energy
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    • "Actuate Performancesoft Views has been embraced enthusiastically among Xcel Energy’s executive leadership. Various levels of management are catching the vision of the tool’s full capability and we are convinced that it will be contagious!"
      Gregory Sanchez, Key Performance Analyst, Xcel Energy

  • Yahoo!