Telecommunication

Reduce costs and dramatically improve performance with Actuate,
BIRT and BIRT Performance Scorecard products

The world's largest telecommunications companies use Actuate, BIRT and BIRT Performance Scorecard to successfully balance operational and strategic goals and deliver world-class online customer account management portals to clients. BIRT and Actuate products enable telecommunication providers to transform large amounts of enterprise data into actionable information, providing executive insights that drive excellence and improve profitability.

Features and Benefits

• Balance long-term strategy with short-term operational solutions such as delivering on Service Level Agreements (SLAs) and creating efficiencies that reduce costs
• Increase customer satisfaction, drive recruitment and retention by giving customers direct access to account and service status data
• Improve performance with up-to-the-minute information on network and service status as well as operational data from all areas of the business
• Deliver activity management information to account managers
• Gain competitive advantage by optimizing operations, extending best practices throughout the enterprise and keeping costs under control

Recent / Select Telecommunications Customers

• Concert Communications Systems
• Orange
• France Telecomm
• Verizon Business

Want to learn more?

For more information about Actuate solutions for the telecommunications sector, please contact an Actuate expert at 1-800-449-3804 (US & Canada) or click here. You can also contact one of our offices worldwide.