The effectiveness of an organization’s customer communications strategy depends on their ability to retrieve and organize relevant information.
Transacting business electronically is a requirement – and it is harder than ever due to the wide diversity of communications protocols, data types and data formats used in back-office systems and by partners. Data is typically stored in a variety of highly complex, independent systems isolated from each other by function, department and/or physical location, making consolidated Data Access a significant challenge.
Organizations seek Data Access
and Transformation solutions that:
Optimize operational efficiency by enabling real-time, high volume exchange of structured and semi-structured data between disparate, incompatible back-office business applications
Increase agility to rapidly adapt to changing compliance and standards requirements for business information exchange
Minimize compliance risk, lower the total cost of ownership, improve productivity and reduce cycle time by eliminating error-prone manual processes with automated, real-time data interchange
Enhance customer experience by making information available where, when and how it is needed by staff, customers and trading partners.
Data Access helps organizations overcome information challenges so they can retrieve and organize data from various independent systems to leverage it for document composition and analytics.