"The Actuate solution has lowered BNY Mellon's total cost of ownership by enabling us to consolidate multiple applications onto a single system. In addition, we have dramatically improved the quality of our customer service and the productivity of our investment managers."
"With BIRT Performance Scorecard, the City, which was previously limited to manually using traditional spreadsheets, can break down those silos by using the commentary functionality in the Actuate offering."
Jeffrey Lewelling, Director of Performance Management, City of Chicago
"This award is a testament to our commitment to the citizens of the City of Dallas. With Actuate technology, accurate and up-to-date City performance data is compiled and is posted for the general public to review."
Margaret Wright, Assistant Director, Strategic Customer Services, City of Dallas
"Actuate has given us clear and detailed visibility of all of the services we provide to citizens of Dubai, and how they are performing, facilitating us in our mission to continually improve and add value to the superior quality of life expected by and delivered to local residents."
Hussain Nasser Lootah, H.E. Director General Eng., Dubai Municipality
"The delivery of sophisticated, on-demand analytics over the Web has been a major aspect of our product strategy for PECOS Internet Procurement Manager. Incorporating Actuate 6 into our remotely hosted platform enables us to significantly extend our existing management analysis reporting capabilities to support customer demand for higher levels of information interactivity while still supporting our requirements for fast delivery over the Web."
Robert J. Crowell, Chairman and CEO, Elcom International
"At the moment, we collect a lot of information about how the Service performs but the information is kept in several different places, including paper files. This lack of access and visibility has presented challenges as we try to use the information to better manage the service. Using Actuate Performancesoft Views, we are confident that we will be more effective. Headquarters, Community Commands, Stations and individual Watches will be able to access to the information they need. We must give our staff the 'tools' to do the job, and Views is a very powerful tool."
David Turner, Chief Fire Officer, Essex Fire and Rescue Service
"Upper management can look at top-level measures while service delivery, HR, safety, finance, and customer satisfaction managers can drill into the details."
David J. Mercier, Global Director of Continuous Improvement at Global WorkPlace Solutions, Building Efficiency Division of Johnson Controls
"Having consistent, timely, and easily understood information available through an intuitive portal has changed the way we interact with our customers. The new (Actuate) BI solution plays a part not only in ongoing customer service and retention, but also contributes to the acquisition of new clients."
Gordon Smith, CIO of Matrix Absence Management
"All stakeholders, both internal teams and external clients and partners, have quicker and more concise access to the entire view of expenditure activity and investments, making informed decisions that help identify trends and increase performance."
John Santiago, Co-Founder, Media 8
"Actuate has enabled us to deliver more to our customers, with professional reports that meet the discriminating needs of high-net-worth individuals. In addition, Actuate's strong reputation and presence in the financial services market has provided a competitive advantage with prospective clients."
Fabrice Bidard, Product Marketing Manager, Odyssey Financial Technologies
"BIRT onDemand can be customized for user interface, in terms of scheduling and even by email distribution. It comes with all the familiar report and charting formats included, plus Interactive Viewer and BIRT Report Studio if you want to go beyond viewing," said Kumar Krishnan, BI Architect for Parsons Corporation. "BIRT onDemand is a great deal at a very attractive price point. This is a great solution for small and medium enterprises to get state-of-the-art Business Intelligence solutions without having to spend a fortune."
"More important than budget reductions is efficiency gained through better metrics and insights. The ultimate focus is what we achieve with each dollar spent rather than just identifying where we can cut the budget."
Comprehensive online portals create an end-to-end service experience that allows focusing on the bigger picture.Smith Barney & Forrester: Online Channels Retirement and Benefits Service Portals Web Seminar
"With the new (Actuate) BI solution, (Smith Barney) GSPS has been able to improve both customers' self-sufficiency and provide new BI capabilities to internal plan administration and IT staff."
Kurt Bremer, Director of Finance & Technology Governance at GSPS (Smith Barney)
Back from Crisis: Perform Magazine sat down with Malcolm Hopkins of St. Thomas-Elgin for an interview.
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"The automation of our quality utilization and measurement indicators using Actuate Performancesoft Views is an important step in our vision to be the best community hospital in Ontario. In the complex world of healthcare, the Views software will help keep us focused on what's important and enable us to drill down to the source of problems. It helps us to focus on clarity of definition so that we all speak the same language - problem solving becomes so much easier when we are all looking at the same information!"
Malcolm Hopkins, VP, Finance and Information Services, St. Thomas-Elgin General Hospital
"Actuate has enabled us to deliver complex functionality in far less time. Faster time to market results in cost savings, revenue growth potential and higher customer retention as well."
Leonid Igolnik, Vice President, Engineering at Taleo
"TASC chose Actuate BIRT for its integration capabilities, ability to rapidly consolidate a wide variety of diverse data sources, and for its scalability to meet TASC's web traffic demands now and in the future."
"A most wonderful management tool! Actuate Performancesoft Views brought clarity to the [FAA] Office of the CIO's mission, transparency to the strategic planning and performance measurement processes, and accountability to the management ranks."
Giovanni Carnaroli, Chief Economist, US Federal Aviation Administration
"If we'd developed our own tools, there might have been stability and quality issues, and we'd have had to pay 40,000-50,000 euros a year for another Java programmer."
Richard Budding, Founder, Ymor