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Actuate Introduces Document Accessibility Appliance™ to Automate Remediation of High Volumes of e-Delivered Customer Communications for Access by Vision-Impaired Customers

San Mateo, Calif. – April 9, 2014 Actuate Corporation (NASDAQ: BIRT), The BIRT Company™ and the leader in personalized analytics and insights, today announced the availability of the Actuate Document Accessibility Appliance™, a new product built on patented technology. The product is a virtual software appliance that automatically converts high volumes of electronically delivered (e-Delivered) documents into universally accessible PDF files (PDF/UA). Based on patented technology, this simple-to-deploy yet powerful Appliance helps organizations quickly format and tag (remediate) high volumes of personalized customer communications, including statements, bills, invoices, explanation of benefits and policy documents, making their content accessible and useable to visually impaired individuals.

In many countries, corporations and government agencies are now legally required to make all of their online content and individualized documents accessible to people with vision loss. For a document to be considered accessible, it must be specially formatted and tagged (remediated) for screen-reader programs and other assistive technologies that enable visually impaired customers to easily navigate the documents and review their contents in the intended order, without any distortion in meaning.

WCAG 2.0 Compliant Output

Documents produced by the Actuate Accessibility Appliance have been reviewed by numerous accessibility authorities including The American Foundation for the Blind (AFB), the Canadian National Institute for the Blind (CNIB), and the British Royal National Institute of Blind People (RNIB), as well as by prominent accessibility consulting firms, in order to help assure compliance with WCAG 2.0 Conformance Level AA.

“Until now, there really was no economically viable solution on the market that would remediate in a timely manner the millions of customer communications documents produced by large organizations and government agencies. Third party accessibility organizations that manually tag documents can be too expensive and the process too time consuming to handle the massive volumes involved,” said Steve Jones, Vice President and General Manager of the Content Services Group at Actuate. “We’re excited to introduce today our Document Accessibility Appliance that completely automates this process – with one step deployment – for any private sector or government organization, allowing them to comply with government mandated legislation and enhance the online experience of their visually impaired customers.”

The Actuate Document Accessibility Appliance can help:

Key features and benefits

The Actuate Document Accessibility Appliance is available for immediate purchase. For more information visit:

About Actuate (NASDAQ:BIRT) – The BIRT Company ™

Actuate provides software to more than 3.5 million BIRT developers and OEMs who build scalable, secure solutions that save time and improve brand experience by delivering personalized analytics and insights to over 200 million of their customers, partners and employees. Actuate founded and supports BIRT – the open source IDE – and develops BIRT iHub™ – the world-class deployment platform – to significantly improve productivity of developers working on customer facing applications. Actuate's BIRT Analytics™delivers self-service predictive analytics to enhance customer engagement using Big Data. The Actuate Customer Communication Suite™ empowers organizations to easily transform, process, personalize, archive and deliver high volume content and individualized correspondence. Actuate is headquartered in Silicon Valley with more than 5,000 enterprise customers in financial services, technology and government. Visit and

Copyright © 2016 Actuate Corporation. All rights reserved. Actuate, legodo, BIRT iHub, BIRT iHub F-Type, BIRT Analytics, Actuate Customer Communication Suite, The Actuate Document Accessibility Appliance, BIRT onDemand, BIRT Viewer Toolkit, and the Actuate logo are trademarks or registered trademarks of Actuate Corporation and/or its affiliates in the U.S. and certain other countries. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between Actuate and any other company. All other brands, names or trademarks mentioned may be trademarks of their respective owners.


Samantha Singh, Director, Corporate Communications, Actuate +1.650.645.3078
Jacob Moelter, Market Street Partners +1.415.571.4956 (mobile)