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Actuate's Doug Koppenhofer to Speak at New Orleans American Bankers Association on Providing Personalized Customer Communications

San Mateo, Calif., – October 15, 2013 Actuate Corporation (NASDAQ: BIRT), The BIRT Company™ – delivering more insights to more people than all BI companies combined, today announced their participation in and presentation at the 2013 American Bankers Association (ABA) Annual Convention, running October 20-22, 2013, in New Orleans. The three-day event will explore the forces challenging and reshaping financial services. Attendees will learn how to respond to these forces to ensure a strong future for banks and the financial industry as a whole.

About Actuate’s Presentation

Doug Koppenhofer, Director of Sales North America for the Content Services Group (formerly Xenos) at Actuate, will facilitate an early morning “power session,” addressing ways to provide insightful customer communications. Banks today must not only engage existing customers with personalized and insightful communications, but also attract new customers through clearly differentiated service. Audience members will learn how to deliver personalized and interactive customer communications, increase brand experience, drive improved business results through customer experience, and conquer the challenges and complexities across the complete Customer Communications Management lifecycle. See Doug Koppenhofer’s blog at:

Event: 2013 American Bankers Association Annual Convention

Presentation: “Engage Customers with Insightful, Personalized and Interactive Communications”

When: Tuesday, October 22, 2013, 7:00 a.m. CT

Where: Room Empire B (Level 2) at the Hyatt Regency New Orleans, Louisiana, U.S.

Convention Hours:
Sunday, October 20, 2013, 8:00 a.m. – 7:30 p.m. CT
Monday, October 21, 2013, 7:00 a.m. – 6:30 p.m. CT
Tuesday, October, 22, 2013, 7:00 a.m. – 5:30 p.m. CT

About Actuate (NASDAQ:BIRT) – The BIRT Company ™

Actuate provides software to more than 3.5 million BIRT developers and OEMs who build scalable, secure solutions that save time and improve brand experience by delivering personalized analytics and insights to over 200 million of their customers, partners and employees. Actuate founded and supports BIRT – the open source IDE – and develops BIRT iHub™ – the world-class deployment platform – to significantly improve productivity of developers working on customer facing applications. Actuate's BIRT Analytics™delivers self-service predictive analytics to enhance customer engagement using Big Data. The Actuate Customer Communication Suite™ empowers organizations to easily transform, process, personalize, archive and deliver high volume content and individualized correspondence. Actuate is headquartered in Silicon Valley with more than 5,000 enterprise customers in financial services, technology and government. Visit and

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Samantha Singh, Director, Corporate Communications, Actuate +1.650.645.3078
Jacob Moelter, Market Street Partners +1.415.571.4956 (mobile)