Contact Us

Actuate BIRT Performance Analytics Customers Save Millions in Less Than a Year

Sacramento Municipal Utility District and St. Thomas Elgin General Hospital Each Experience Return on Investment of over $2 Million

San Mateo, Calif., May 29, 2012 –
 Actuate Corporation (NASDAQ: BIRT), The people behind BIRT® and the leader in open source Business Intelligence (BI), today announced that several of its customers including Sacramento Municipal Utility District and St. Thomas Elgin General Hospital are experiencing millions in returns on their BIRT Performance Analytics deployments.
Organizations are increasingly looking at ways to drive higher business performance – at the individual department level and across the organization. However, the inability to effectively monitor and measure operations, establish a line of sight between the overall company strategy and supporting operations, plus the lack of mechanisms that help drive improvements in underperforming areas are often cited as the biggest impediments to achieving better business performance.

BIRT Performance Analytics – part of the ActuateOne® suite of integrated BI products – represents the next stage in the evolution of Business Intelligence and Performance Measurement, delivering business user-driven discovery, analysis and performance improvement at all levels of an organization on a single platform. BIRT Performance Analytics helps to optimize current processes, while providing visibility into areas where new processes are required. This is achieved by vastly improving the quality and relevance of performance information delivered to all users, while enhancing accountability, transparency, reliability and timeliness. Once deployed, it becomes the catalyst to move from issue identification to informed decision making, organizational alignment and continued performance gains.

BIRT Performance Analytics enables organizations to:

• Effectively monitor operations using intuitive dashboards;
• Perform contextual analysis to identify root causes of issues;
• Launch initiatives to improve performance and track their progress;
• Capture and repeat best practices;
• Align the entire organization by providing a line of sight from strategy to operations; and
• Experience tremendous gains in organizational performance.

Two recent customers, Sacramento Municipal Utility District and St. Thomas Elgin General Hospital have demonstrated tremendous ROI using BIRT Performance Analytics.

Sacramento Municipal Utility District Attains ROI of Over $2 Million across Locations

The Sacramento Municipal Utility District (SMUD) is a community-owned California electric utility serving 592,000 customers and a total population of approximately 1.4 million. It is the sixth-largest public utility in the country, with a 900-square-mile service territory that encompasses Sacramento County and small adjoining portions of Placer County and Yolo County. SMUD began implementing their current Performance Management initiative in 2008, and have since become a leader in the field.
Through its implementation of Actuate’s Performance Analytics suite, SMUD has experienced significant financial benefits and a high return on its Performance Measurement and improvement efforts, including its software investment. For example, the use of measurement in the distribution area of the company achieved cost savings though efficiency and optimization initiatives of $2.5 to $3 million in just one year, while increasing the value delivered per budget dollar consumed.

Efficiencies are achieved using Performance Scorecards and Performance Dashboards, allowing for the rapid development and calculation of metrics and operational data which help users to work smarter on an ongoing basis (e.g. helping supervisors and employees take a prioritized approach to work selection and better equipping crews in their work). This continuous improvement effort is translating into millions of dollars in real financial savings across the business units at SMUD - and a heightened business acumen linking financial performance with operational performance through use of BIRT Performance Scorecards and Analytics capabilities.

In the year following SMUD's BIRT Performance Analytics implementation savings increased $1,890,000, or 2.6 percent, from the previous year. Additionally, due to effective management, operating costs decreased by four percent. As SMUD's Performance Monitoring efforts continue to mature, it is anticipated that their efforts will continue to translate data into “metrics that matter” used by supervisors and managers at all levels to help drive the organization forward. Full details about the success at SMUD are available by downloading the SMUD case study at

St. Thomas Elgin General Hospital - Award Winning ROI

St. Thomas Elgin General Hospital (STEGH) is a 166-bed facility that services the town of St. Thomas, Ontario, Canada, and its surrounding regions. The fully accredited hospital provides comprehensive 24-hour coverage in medicine, surgery, OB, pediatrics, anesthesia, emergency and family medicine.

STEGH have been named winners of the prestigious BeyeNETWORK "Vision Award for Business Impact" in the Performance Management category. As a result of their award winning Actuate implementation, STEGH implemented more than 50 projects, totaling $2.5 million in savings. Additionally, a quality-control council was created to meet weekly and monitor progress, using BIRT Performance Analytics for major projects and Senior Management Team reporting.

By focusing on effective Performance monitoring and measurement using Actuate's technology, STEGH achieved a $3.1 million in savings and additional revenue. Overall revenues for STEGH increased $1,890,000, or 2.6 percent, from the previous year. As a result, STEGH began its fiscal year with a balanced budget. By managing its operating costs effectively, the hospital will be able to meet the health needs of the community.

About Actuate BIRT Performance Analytics
BIRT Performance Analytics delivers business user driven discovery, analysis, and performance improvement at all levels in an organization on a single platform. Deployed on-premise and from private, hybrid and public clouds, Actuate BIRT Performance Analytics software provides interactive dashboards, in-memory analytics, and scorecards for measurement and management of all aspects of performance, delivering rapid time to value from business discovery to decision. BIRT Performance Analytics offers unprecedented flexibility, lower cost of ownership and faster time to value delivering actionable performance insight to everyone in the organization. For more information, visit

About Actuate (NASDAQ:BIRT) – The BIRT Company ™

Actuate provides software to more than 3.5 million BIRT developers and OEMs who build scalable, secure solutions that save time and improve brand experience by delivering personalized analytics and insights to over 200 million of their customers, partners and employees. Actuate founded and supports BIRT – the open source IDE – and develops BIRT iHub™ – the world-class deployment platform – to significantly improve productivity of developers working on customer facing applications. Actuate's BIRT Analytics™delivers self-service predictive analytics to enhance customer engagement using Big Data. The Actuate Customer Communication Suite™ empowers organizations to easily transform, process, personalize, archive and deliver high volume content and individualized correspondence. Actuate is headquartered in Silicon Valley with more than 5,000 enterprise customers in financial services, technology and government. Visit and

Copyright © 2016 Actuate Corporation. All rights reserved. Actuate, legodo, BIRT iHub, BIRT iHub F-Type, BIRT Analytics, Actuate Customer Communication Suite, The Actuate Document Accessibility Appliance, BIRT onDemand, BIRT Viewer Toolkit, and the Actuate logo are trademarks or registered trademarks of Actuate Corporation and/or its affiliates in the U.S. and certain other countries. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between Actuate and any other company. All other brands, names or trademarks mentioned may be trademarks of their respective owners.


Samantha Singh, Director, Corporate Communications, Actuate +1.650.645.3078
Jacob Moelter, Market Street Partners +1.415.571.4956 (mobile)