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Actuate Names City of Chicago 2009 Excellence Award Winner for Performance Management

City of Chicago Saves $10 million with Actuate’s BIRT Performance Scorecard

San Mateo, Calif. – November 3, 2009 – Actuate Corporation (NASDAQ: ACTU), the people behind BIRT™, today announced that it has awarded a 2009 Excellence Award for Performance Management to City of Chicago.  The Actuate Excellence Awards recognize innovation and impressive return on investment among Actuate customers and BIRT users.  City of Chicago has won in the Big Bang category for constantly expanding Performance Management with Actuate’s BIRT Performance Scorecard.

Before City of Chicago deployed BIRT Performance Scorecard, the city had no centralized automated tool for managing or reporting data. With BIRT, the organization now has real time, centralized access to performance metrics for the Budget Office and the Mayor’s Office.  This allows for performance management to be a constant and dynamic management process rather than merely a static reporting activity.

“With BIRT Performance Scorecard, the City, which was previously limited to manually using traditional spreadsheets, can break down those silos by using the commentary functionality in the Actuate offering.  This allows the Mayor’s Office, Budget Office and an individual departments to comment and agree on corrective action on specific metrics,” said Jeffrey Lewelling, director of performance management, City of Chicago.  “As our rollout expands, more City departments will work on joint projects to increase team work and efficiency.   By measuring their performance with proven tools, their ability to make data-driven decisions and report their efforts to the public increases significantly.”

The City’s ability to make data-driven decisions and report their efforts to the public increased substantially with the BIRT-based solution.  The city has already consolidated financial payment processes, improved operations with the 311 City of Chicago Service Request Search program and is better managing their 39,000+ employees. The city estimates that it has saved $10 million by improving their management of overtime with Actuate’s BIRT Performance Scorecard.  The city's performance management initiative holds managers strictly accountable for the performance of their departments.

 “We are pleased to honor City of Chicago as a 2009 Actuate Excellence Award winner, for their innovative and constantly expanding performance management initiative using BIRT Performance Scorecard” said Nobby Akiha, senior vice president, marketing, Actuate.  “The impressive savings the City of Chicago has achieved demonstrate the bottom line impact of Actuate technologies for Performance Management.”

2009 Actuate Excellence Award winners will be honored at the Actuate Customer Days held in San Francisco, October 28; New York, November 3; Frankfurt, November 10; London, November 12; and Paris, November 17.  To keep up-to-date on all the Actuate and BIRT Customer Day activities via Twitter, follow Actuate at  and the hashtag #ActuateBCD.

Actuate and BIRT Customer Day Registration
The Actuate and BIRT customer days are open to Actuate’s licensed customers, resellers, certified partners and analysts, as well registered BIRT Exchange users. For more detailed agenda information, or to register for the conference, please visit or email

About Actuate (NASDAQ:BIRT) – The BIRT Company ™

Actuate provides software to more than three million BIRT developers and OEMs who build scalable, secure solutions that save time and improve brand experience by delivering personalized analytics and insights to over 200 million of their customers, partners and employees. Actuate founded and supports BIRT – the open source IDE – and develops BIRT iHub™ – the world-class deployment platform – to significantly improve productivity of developers working on customer facing applications. Actuate's BIRT Analytics™delivers self-service predictive analytics to enhance customer engagement using Big Data. The Actuate Customer Communications Suite™ empowers organizations to easily transform, process, personalize, archive and deliver high volume content and individualized correspondence. Actuate is headquartered in Silicon Valley with more than 5,000 enterprise customers in financial services, technology and government. Visit and

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Kate Lynch, Corporate Communications, Actuate +1.650.678.8658 (mobile)
Jacob Moelter, Market Street Partners +1.415.571.4956 (mobile)