Maximizing the Value of Core Systems With Customer Portals
Wednesday, September 17, 2014 | 10am PDT / 1pm ET
UBM Technology Webcast 2014 | Sponsored By Actuate
Actuate will be sponsoring a UBM Technology (Insurance & Technology) webcast.With the demand for digital interaction increasing daily, insurers know they have to deliver relevant policy information to their customers and agents on-demand through many preferred channels, including the call center, web, mobile devices, and soon wearable devices. The customers expect seamless access to information across the P/C, life, and health insurance spectrum. For carriers, this creates a competitively defining moment of truth as systems falter due to limited functionality and cost prohibitive enhancements are required. Current limitations result in inconsistent, potentially inaccurate, and frustrating, agent and customer experiences. Leaders have delivered individualized user experiences on the front end with access to relevant information by deploying a responsive, affordable back end.
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